Back to search

Dispenser/Receptionist

NHS

Job Description

Job title Dispenser/Reception Line manager Lead Dispenser Accountable to Practice Manager Job summary To be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post holder will be required to support the lead dispenser/Practice Manager in ensuring a high-level of service is delivered at all times whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice. Primary responsibilities The following are the core responsibilities of the Dispenser. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: To be responsible for checking all medicines dispensed, ensuring there are no discrepancies Dispensing medicines to the entitled population safely and accurately Collecting prescription charges in accordance with dispensary protocol Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate reordering Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable Ensuring controlled drugs are dispensed in accordance with practice policy Safe disposal of returned and/or out of date medicines Ensuring all repeat prescriptions are processed within a 48-hour timeframe Providing patients with advice regarding all prescription matters Process prescription requests via email, phone, fax, face-to-face and online Processing Dossett boxes Assisting the dispensary manager in the preparation of monthly returns Maintaining a clean and safe working environment at all times Maintain accurate records at all times, read coding entries appropriately Secondary responsibilities In addition to the primary responsibilities, the dispenser may be requested to: Partake in audit as directed by the audit lead Provide guidance for trainee dispensary staff and students as necessary Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC etc guidance Carry out reception/admin duties Person specification Dispenser Qualifications Qualified Dispenser (NVQ Level 2) GCSE (or equivalent) English and Maths at Grade C (4) or above Experience Essential Experience of working in a dispensary Experience working with the general public/patients Desirable Experience of working in primary care Broad knowledge of general practice Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Ability to promote best practice regarding all pharmaceutical matters Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Desirable EMIS/SystmOne/Vision user skills Capable of managing payments (invoices, cash etc) Ability to effectively manage stock including ordering, rotation, disposal etc. Personal qualities Essential Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure

...

For more information about this vacancy press the 'Apply For Job' button.

National Care Group are hiring now

National Care Group are committed to building a diverse, inclusive, and authentic workplace. They have a range of opportunities, so why not see if they have the perfect role for you?

See National Care Group jobs

Good luck with your application