Enhanced Access Receptionist
Job Description
Job summary
Looking for a new and exciting opportunity? Why not join our team here at LADMS!
We are looking for a caring and enthusiastic team member to join our team to help provide medical services across Lincolnshire!
In this role will be working within our Enhanced Access Service, of which we provide across Boston, Spilsby, Louth, Skegness and Mablethorpe.
Working hours will be evenings and weekends.
Main duties of the job
The main duties for the role would be to provide reception support within the service during evenings and weekends.
1. Opening up and closing down of the site.
2. Supporting clinicians with Chaperoning during appointments when required.
3. Using of the booking system confidentially and correctly.
4. Greeting patients and arriving them on the system.
5. Checking reception tasks, making sure they are completed within a timely manner.
6. Monitoring stock levels, and contacting the Operations Manager if stock is required.
7. Providing any other receptionist tasks required by Operations Manager.
8. Ensuring all equipment is taking out before the shift and put away at the end of the shift, including items such as prescriptions (following the correct procedure).
9. Dealing with any patient queries.
10. Assisting the clinicians with calling IT when any issues arise.
11. Completing medical referrals
12. Participating in on call during your shift.
About us
LADMS are a professional team aimed at providing the best and most effective care for patient services, contracted by various support services within the NHS. We pride our self on delivering a high standard of administrative and medical patient centered services within the Lincolnshire region.
Job responsibilities
To work as part of a team in providing a high quality, efficient administrative support service to the practices involved within the Enhanced Access service.
To provide an accurate, confidential, comprehensive and efficient general receptionist service to the Operations Manager, Clinical Lead, and Clincial staff.
Person Specification
Skills and Knowledge
Essential
- Good communication skills
- Able to work with limited supervision
- Ability to use own initiative and prioritise workload
- Ability to work as part of a team
- Good IT skills
- Good personal skills, time management, reliable
- Ability to work under pressure
Desirable
- Preferred but not required -
- Knowledge with SystmOne
- Own a smartcard
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lincolnshire And District Medical Services (LADMS)
Address
Skegness & District Hospital
Dorothy Avenue
Skegness
Lincolnshire
PE25 2BS
