GP Receptionist

Duties and Responsibilities To Include: Receiving and calling patients Navigating patients to to correct service Maintaining and monitoring the practice appointments system Processing and distributing incoming and outgoing mail Taking messages and passing on information Filing and retrieving paperwork / notes Processing repeat prescriptions and pathology links in accordance with practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Clearing and re-stocking consulting rooms as required Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Ensure that all office equipment is maintained in good repair including checking that equipment is stocked with paper and toners and replacing when required: reporting all faults and required repairs to the Practice Manager Ordering, re-ordering and monitoring of stationery and other supplies when and if requested Provision of refreshments for staff and visitors as required Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Arranging transport for patients where appropriate Scanning documents into patients records Printing and checking patient reports General admin duties

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