Health Coach

1.About us - Primary Care Sheffield Primary Care Sheffield is a GP led organisation. Our members are 79 GP surgeries covering more than 500,000 patients in Sheffield. We provide a range of services both for patients and general practices, including: providing a unified voice for primary care and its future development within the health and social care system providing education, support and referral guidance to GP practices for 7 outpatient department specialities providing evening and weekend appointments, 52 weeks of the year, with GPs and practice nurses at six sites around the city directly running 7 GP practices, through 5 APMS and 2 GMS contracts, in partnership with Sheffield Health and Social Care NHS Foundation Trust supporting and engaging the general practices in the city to work together in local groups. We work in partnership with statutory and voluntary organisations, including NHS Sheffield Clinical Commissioning Group, Sheffield Health and Social Care NHS Foundation Trust, Sheffield Teaching Hospitals NHS Foundation Trust, Sheffield Childrens NHS Foundation Trust, Sheffield City Council and NHS England. 2.Our Values Our vision and aspiration is that by working together and working in more flexible and innovative ways, we can not only deliver improved access for patients but also improve our working lives. Our values We are a GP led organisation that, whilst engaging with the wider health and social care economy, is primary care centred. We are committed to high quality, patient-centred care recognising the importance of the patient voice and of involving patients in the development of services. We view General Practice as the cornerstone of patient care and are committed to ensuring that practices have the resources needed to fulfil this role. We align our business interests with those of our member practices. We are committed to delivering a strong, unified voice whilst also recognising the importance of protecting and supporting localities. We seek to capitalise on the independent provider status of General Practice, making the most of the responsiveness that this offers to innovate and transform care delivery. We are committed to a social purpose with any surplus being reinvested into General Practice for the benefit of patient care. 3.Post Details Job Title: PCMH Health coach Remuneration: Band B Accountable to: LD/SMI Lead Nurse Line management : Operations Manager Hours of working: 30 4. Organisation Sheffields Primary and Community Mental Health service is delivered in partnership between: Sheffield Health and Social Care FT Primary Care Sheffield Ltd MIND These parties have agreed to work together in improving the health and wellbeing of Sheffield residents with mental health conditions, through the delivery of transformative mental health care. 5. Job Purpose To contribute to improving health and reducing diseases associated with lifestyle,by supporting people to develop healthier behavioursand contributing to delivery of the service aims and standards in line with national and Primary and Community Mental Health Transformation (PCMHT) programme priorities. Where appropriate focussing on the wider determinants of health and facilitating access to community based support to help people self-care and address issues of loneliness and isolation. Identifying and making contact with patients to encourage uptake of NHS physical health checks. Completing physical health checks including drawing blood from patients. Working with a defined population using behaviour change techniques with individuals and groups to empower them to identify, make, and sustain positive lifestyle changes to improve their health and wellbeing. 6. Key Responsibilities To work as part of the wider multi-disciplinary team and with partners to support individuals to improve their physical, emotional and social health and wellbeing by coaching individuals and groups to identify and initiate opportunities for change Using the principles of Making Every Contact Count (MECC) supporting individuals to make informed choices about their health and wellbeing and supporting them in initiating and sustaining appropriate behavioural changes to improve their physical, emotional and social wellbeing Work with the wider system to ensure a co-ordinated approach to care and support planning across primary care, secondary care, and community settings Helping people to find and use the right services to support health improvement. Identifying new referral pathways and strengthening existing ones into the health trainer service To work with city wide physical health check strategies to undertake capacity building work. Recording and reporting activities and results Acts within standard operating procedures Able to work independently within role boundaries and under the management and guidance of the line manager and wider team Communications and Relationships Recording and reporting activities and results Exchanges factual information with patients using persuasion, reassurance, tact, empathy; may overcome barriers to understanding To support the identification of health needs and undertake as appropriate the planning, implementation and evaluation of individual care interventions The ability to communicate clear and accurate information to patients on a range of health related issues Provide advice, instruction and training to small groups of patients and other health professionals To develop working relationships within a variety of different organisations and teams The ability to communicate effectively with a range of staff across disciplines, grades and organisations The ability to communicate with people from the local community from a variety of backgrounds where there may be barriers to understanding (learning disabilities, mental health needs etc.) in a supportive and non-judgemental manner To be able to communicate potentially sensitive information to patients and other health professionals Produce accurate written records of activities and work undertaken Analytical Skills Recording and reporting activities and results Makes judgements involving facts or situations, some requiring analysis Assess patients condition through basic test results, assess comfort of patients and instigate emergency procedures as necessary To participate in the collection of data to monitor and evaluate individual progress and service performance To be able to collect service user data (e.g. height, weight, blood pressure, etc.) to enable assessment of a suitable individually tailored personal health plan To support effective evaluation systems within the public health service Planning & Organisational Skills Plans and organises activities, some ongoing such as meetings, training, events Attend, contribute and participate in relevant meetings To demonstrate a knowledge of external agencies (including voluntary and community sector), who could be involved in patient care and work in partnership with these agencies under the direct/indirect supervision of an appropriate senior practitioner To be able to plan own workload within role boundaries and under the management and guidance of the line manager and wider team To plan and deliver sessions to identify and engage with individuals and groups to raise awareness of lifestyle issues To support individuals to develop an action plan to change behaviours and sustain those behaviours, leading to more healthy choices and actions To support individuals personal health plans over time and review and revise these plans withindividuals as appropriate To plan own work to ensure that individual targets and workload commitments are being met Liaise with a variety of organisations in order maintain and develop links with the community To enter all client information regularly into an electronic database Ability to manage own time effectively. To complete all relevant mandatory training as and when required to do so Physical Skills Physical skills obtained through practice Hand eye co-ordination required when using test equipment manipulating wheelchairs or equipment Computer literacy and keyboard skills The ability to safely move and handle displays and training equipment There will be some requirement for light physical effort on a regular basis To be able to move around the city, and visit patients at home access to a car and driving licence would be beneficial Patient/Client Care In partnership with patient implements a plan for improving health and wellbeing Identify and use opportunities to promote healthy lifestyles e.g. reduce alcohol intake, nutrition, physical activity, with individuals and groups Undertakes a range of interventions with individuals and groups Records patient observations To develop and maintain relationships with individuals, carers and families to educate facilitate and promote change To support individuals personal health plans over time and review and revise these plans with individuals as appropriate To signpost individuals to other appropriate services to further support their health and wellbeing needs To be noted: This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with their line manager. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

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