Healthcare Assistant - Hospice at Home

In order to be considered you must have NVQ or care certificate and possess a clean drivers licence with access to your own vehicle. Clinical and Professional Responsibilities Responsibility for the delivery of effective and safe patient care within agreed boundaries of the role as indicated within the care plan, such as personal care and assistance with activities of daily living Maintain the patients comfort, safety and dignity at all times. Maintaining contact with patients, family and carers for the purposes of planning on-going hospice at home support and liaising with Pilgrims Hospices Hospice at Home Team Carry out patient nursing care and support to families and carers within agreed boundaries of the role and competency framework. Work in partnership with patients, families, carers and other community health and social care professionals, to appropriately follow the care plan. Management responsibilities Respect the persons home as a working environment (classed as a no smoking area). Acting as an ambassador of Pilgrims Hospices to patients, their families, other health care professionals and members of the public at all times. Complies with Pilgrims Hospice policies on patient documentation; updates patients records ensuring entries are accurate, relevant, legible and contemporaneous. Maintain regular communication and liaison with the line manager as part of delivering an appropriate and high quality service including regular attendance at team meetings. To be aware of the employees responsibility for maintaining a safe working environment, reporting accidents or untoward incidents and potential for risk. Measures of Success Achievement of a safe, effective environment in which End of Life nursing care is successfully accomplished. High level of satisfaction from patients and relatives, low level of adverse comments or complaints. Effective understanding and successful implementation of the Hospices policies and procedures Uses communication skills to maintain and provide effective and holistic patient care Communications and Relationships To communicate appropriately with all members of the multidisciplinary team, other colleagues, patients, relatives and visitors to the ward. Displaying a friendly and approachable manner at all times To communicate effectively and appropriately with patients from diverse backgrounds including different cultures, and those who exhibit challenging behaviour, sensory loss and other difficulties with communication, utilising appropriate aides and tools as required To understand the physical and mental health needs of older people who have complex and multiple health issues within the role boundaries To involve patients in all care and provide choices whenever possible to help patients maintain optimum independence and a sense of self control This Job Description is not exhaustive. This job description is a reflection of the current position and the post holder is expected to view it as a guide rather than an exact description of all duties and responsibilities. It may be subject to variation from time to time. The post holder will be required to undertake any other duties that may be required by the Line Manager, commensurate with the level of the post.

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