Healthcare Cleaning Manager
Job Description
The summarised responsibilities for the operational delivery role include: Operational Management: Oversee the daily operations of Trust-wide housekeeping, sewing room, and pest control services, ensuring compliance with standards and effective service delivery 24/7/365. Contractor Management: Manage contractors to ensure they meet service requirements and key performance indicators (KPIs). Service Development: Enhance services to be efficient, effective, and responsive, providing accurate information and expert advice. Health and Safety: Ensure operational health and safety for the team and stakeholders, supporting emergency responses. Customer Service: Foster a culture of high customer service, ensuring services contribute positively to the patient experience. Planning and Improvement: Develop and implement service plans, business cases, policies, and procedures, focusing on continuous improvement and operational excellence. Support Programs: Contribute to Trusts PLACE program, handle complaints according to standards, and assist in risk management and incident reporting. Collaboration: Work collaboratively within the Estates and Facilities Directorate to ensure strong service delivery and strategic alignment. Communication: Manage communication with internal and external stakeholders, ensuring consistency and accuracy. Project Management: Undertake additional projects as needed. Ready to Lead? If youre ready to take on a challenging and rewarding role where you can make a real difference, we want to hear from you! Apply today and help us continue to provide outstanding services to our Trust and the communities we serve. Apply Now! Transform our Facilities Services with your leadership and expertise.
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