Housekeeping/catering assistant

Criteria Essential Qualifications, training, knowledge and experience Range of routine work procedures requiring job training. Knowledge of cleaning, food handling/hygiene CoSSH procedures; induction job training Communication skills Provide and receive routing information; barriers to understanding Communicate with patients with communication and behavioural problems Analytical and judgemental skills Judgements involving straightforward facts of situations Judgements on routine cleaning issues Planning and organisational skills Organise own day to day tasks and activities Plans own work, prioritising, cooking methods, cooking times, cooking procedures, reorganises menus Responsibility for patient/client care Provide ancillary services to patients/clients Cleans wards; distributes food ie breakfast (full English to continental), main hot meal at lunchtime (heating of regen foods), light supper (sandwiches, salads and heating tinned soup) Responsibility for financial and physical resources Observe personal duty of care/safe use of equipment other than equipment used personally; maintain stock control Safe use of cleaning equipment/assemble and dismantle cleaning equipment, order stock Responsibility for human resources Demonstrate own activities to new or less experienced employees. Demonstrates cleaning procedures to new starters Responsibility for information resources Record personally generated information Completes timesheets or similar work records Responsibility for research and development Undertake surveys or audits, as necessary to own work Cleaning audits Freedom to Act Well established procedures, supervision close by Team Lead always available for advice Physical effort Frequent moderate effort for several short/long periods Lift buckets of water, push scrubbing machine and cleaning trolley Emotional factors Occasional distressing or emotional circumstances; occasional/frequent indirect highly distressing or emotional circumstances Terminally ill patients; exposure to patient with challenging behaviour Mental factors General awareness, sensory attention; work pattern predictable Concentration while using cleaning equipment Working conditions Frequent exposure to highly unpleasant working conditions/some exposure to hazards Frequent exposure to body fluids/exposure to physical aggression

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