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PCN Administrative Support Officer

NHS

Job Description

Job summary

The PCN Administrative Support Officer will provide essential support across a variety of functions within the PCN, including research assistance, administrative tasks, rota and home visiting team admin cover, governance, CQC compliance, reporting, social media, website maintenance, and general office duties. This role is crucial in ensuring the smooth operation of our office, supporting our teams, and enhancing our online presence while maintaining high standards of service and compliance.

Main duties of the job

As our Administrative Support Officer, you'll be at the heart of our operations, ensuring everything runs smoothly and efficiently. Your role will be diverse and exciting, encompassing:

  • Research Assistance:Dive into data, support research projects, and help us uncover insights that drive our success.
  • Administrative Tasks:Keep our office running like a well-oiled machine with your exceptional organisational skills.
  • Rota and Home Visiting Team Admin Cover:Ensure our teams are always supported and ready to deliver outstanding care.
  • Governance and CQC Compliance:Play a key role in maintaining our high standards and preparing for inspections.
  • Reporting:Compile and deliver reports that inform and inspire.
  • Social media and Website Maintenance:Be the voice of our organisation online, engaging with our community and keeping our digital presence fresh and informative.
  • General Office Duties:From organising events to supporting ad-hoc projects, you'll be an indispensable part of our team.

About us

We are a forward-thinking organisation dedicated to excellence in healthcare and community service. Our team is committed to providing top-notch support and services, and we're looking for an enthusiastic Administrative Support Officer to join us in our mission.

NED PCN is an organisational group of four proactive GP practices in North East Derbyshire. The Practices are Barlborough Medical Practice, Killamarsh Medical Practice, The Springs Medical Partnership and The Valleys Medical Partnership.

NED PCN is a relatively small PCN with just over 40,000 patients. We feel that this makes us big enough to develop a successful team but small enough to be an approachable, friendly place to be.

The NHS Long Term Plan describes the prominent role Primary Care Networks play in delivering proactive, personalised and more integrated health and social care for their local populations. This will require collaborative working between organisations including GP practices, acute and community health, social care organisations and the voluntary and community sector.

If you would be interested in having a confidential informal discussion about this opportunity or for further details, please contact:

Miss Sarah Buckley or Mrs Donna Lymer [email protected]

*PLEASE NOTE THAT THIS JOB MAY CLOSE EARLIER THAN THE DATE ADVERTISED

Job responsibilities

For further information in relation to this vacancy, please refer to the detailed job description attached.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Strong organisational and multitasking skills, with attention to detail.
  • Excellent communication skills, both written and verbal.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and the ability to manage competing priorities.

Desirable

  • Proven experience in Primary Care in an administrative role, with exposure to research, governance, and digital media activities.
  • Experience using SystmOne
  • Familiarity with social media platforms and website management tools.
  • Experience in rota management or scheduling.
  • Familiarity with CQC compliance and governance processes.

Other Requirements

Desirable

  • Disclosure Barring Service (DBS) check
  • Occupational health clearance
  • Access to own transport with business insurance and ability to travel across locality
  • Flexibility
  • Resilient
  • Motivated and proactive with a positive approach to challenges
  • Adaptable to change
  • Good sense of humour

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North East Derbyshire Primary Care Network Limited

Address

C/O Springs Health Centre, Recreation Close

Clowne

Chesterfield

Derbyshire

S43 4PL

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