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Practice Manager

NHS

Job Description

Job summary

We are seeking an experienced and motivated Practice Manager to join our team. The successful candidate will play a pivotal role in ensuring the efficient and effective management of our practice, driving growth and sustainability in line with NHS policies and developments.

Main duties of the job

  • Oversee the day-to-day operations of the practice, ensuring high-quality service delivery.
  • Develop and implement business plans to achieve strategic objectives.
  • Manage financial operations, including budgeting, cash flow, and financial reporting.
  • Ensure compliance with Health & Safety, Employment legislation, and information governance standards.
  • Lead and support the practice team, fostering a positive and productive working environment.
  • Act as the Data Protection Officer, ensuring GDPR compliance.
  • Engage with patients to gather feedback and improve services.
  • Represent the practice in contract negotiations and local healthcare forums.

About us

Oakfields Health Group is a dynamic and forward-thinking healthcare provider, committed to delivering high-quality primary care services to our community. With a patient list of 7,650 and services spanning two sites, we pride ourselves on our patient-centred approach and dedication to continuous improvement.

Job responsibilities

To ensure the efficient & effective use of available resources to meet patient needs

To ensure the growth and profitability of Oakfields Health Group in line with NHS policy & developments

To ensure compliance with all current Health & Safety and Employment legislation

(See attached Job Description)

Person Specification

Experience

Essential

  • Working in small medium sized general practice
  • Strategic development
  • Change management
  • Use of accounting software
  • Staff management
  • Book keeping
  • Monitoring budget information
  • Planning & Performance management
  • Handling audits, complaint management, and quality improvement.
  • Presentations
  • Running meetings

Desirable

  • Use of computer based clinical systems
  • Accounts for GPs

Other requirements

Essential

  • Team worker
  • Self directed learner
  • Car owner/driver for inter-site travel

Qualifications

Essential

  • Degree level qualification or equivalent in business management
  • Knowledge of Microsoft Office applications: Excel, Powerpoint, Word
  • Use of internet, e-mail, accounts and payroll software

Desirable

  • Knowledge of GMS contracts, QOF and enhanced services
  • Management qualification
  • ECDL or equivalent IT certification.
  • Familiarity with pharmacy or dispensary operations

Skills & competencies

Essential

  • Communications:
  • Ability to give, receive and organise information, verbal and written
  • Manage self:
  • Ability to manage self and tasks goals, schedules
  • Able to manage own time, workload and that of others
  • Supervision:
  • Able to develop team by training, coaching and appraising others
  • Able to delegate effectively
  • Problem solving:
  • Able to identify & solve problems, make decisions and weigh risks, think clearly and analytically

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oakfields Health Group

Address

Hamsterley Colliery

Newcastle Upon Tyne

Tyne & Wear

NE17 7SB

Employer's website

https://www.oakfieldshealthgroup.co.uk (Opens in a new tab)

Good luck with your application