Practice Manager
- NHS
- Full Time
- Newcastle upon Tyne
- 40000.00 - 55000.00 a year
Job Description
Job summary
We are seeking an experienced and motivated Practice Manager to join our team. The successful candidate will play a pivotal role in ensuring the efficient and effective management of our practice, driving growth and sustainability in line with NHS policies and developments.
Main duties of the job
- Oversee the day-to-day operations of the practice, ensuring high-quality service delivery.
- Develop and implement business plans to achieve strategic objectives.
- Manage financial operations, including budgeting, cash flow, and financial reporting.
- Ensure compliance with Health & Safety, Employment legislation, and information governance standards.
- Lead and support the practice team, fostering a positive and productive working environment.
- Act as the Data Protection Officer, ensuring GDPR compliance.
- Engage with patients to gather feedback and improve services.
- Represent the practice in contract negotiations and local healthcare forums.
About us
Oakfields Health Group is a dynamic and forward-thinking healthcare provider, committed to delivering high-quality primary care services to our community. With a patient list of 7,650 and services spanning two sites, we pride ourselves on our patient-centred approach and dedication to continuous improvement.
Job responsibilities
To ensure the efficient & effective use of available resources to meet patient needs
To ensure the growth and profitability of Oakfields Health Group in line with NHS policy & developments
To ensure compliance with all current Health & Safety and Employment legislation
(See attached Job Description)
Person Specification
Experience
Essential
- Working in small medium sized general practice
- Strategic development
- Change management
- Use of accounting software
- Staff management
- Book keeping
- Monitoring budget information
- Planning & Performance management
- Handling audits, complaint management, and quality improvement.
- Presentations
- Running meetings
Desirable
- Use of computer based clinical systems
- Accounts for GPs
Other requirements
Essential
- Team worker
- Self directed learner
- Car owner/driver for inter-site travel
Qualifications
Essential
- Degree level qualification or equivalent in business management
- Knowledge of Microsoft Office applications: Excel, Powerpoint, Word
- Use of internet, e-mail, accounts and payroll software
Desirable
- Knowledge of GMS contracts, QOF and enhanced services
- Management qualification
- ECDL or equivalent IT certification.
- Familiarity with pharmacy or dispensary operations
Skills & competencies
Essential
- Communications:
- Ability to give, receive and organise information, verbal and written
- Manage self:
- Ability to manage self and tasks goals, schedules
- Able to manage own time, workload and that of others
- Supervision:
- Able to develop team by training, coaching and appraising others
- Able to delegate effectively
- Problem solving:
- Able to identify & solve problems, make decisions and weigh risks, think clearly and analytically
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Oakfields Health Group
Address
Hamsterley Colliery
Newcastle Upon Tyne
Tyne & Wear
NE17 7SB