Quality and Safety Specialist
- NHS
- Full Time
- Colchester
- 46148.00 - 52809.00 a year
Job Description
Job summary
This is an exciting opportunity for an experienced clinician to join our Quality and Safety team to support our outstanding Organisation to respond to incidents and work to improve quality and safety across our health and social care services. This role presents a great opportunity for career development, enabling the post holder to gain real insights and experience of a corporate clinical role that can impact and improve on the quality of care provision in health and social care services.
To apply you must have a professional clinical degree level qualification and are currently on the NMC or HCPC register and have experience of undertaking investigations. thematic reviews and deep dive audits and have the skills to write comprehensive and accurate reports,
Main duties of the job
The post holder will have a key role in supporting the Organisation to proactively work to reduce harms through quality improvement strategies and support the investigation and learning from incidents and other quality and safety concerns.
This role supports the development of a safety culture and safety systems.
The post holder will utilise systems thinking, human factors understanding and just culture principles to address safety incidents to maximise the learning and supporting services to improve quality and safety.
The post holder will support the development of systems and processes to enable oversight of themes and tends from quality data, designing and supporting programmes that deliver effective and sustainable change.
The post holder will support the review and development of policies and procedures to support safe and effective practice and will keep abreast of guidance and requirements nationally, regionally and locally to ensure best practice.
The post holder will be a lead investigator for serious incidents, patient safety events, serious complaints and other investigations where safety concerns have been identified. They will also support the clinical audit programme and quality assurance programmes to gains assurance of quality and safety within the service in line with CQC and organisational standards.
The post holder will also collate assurance reports to report on incident themes and trends and quality improvement initiatives
About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision:Transforming Lives
Values:Care, Innovation and Compassion
Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Job responsibilities
- Support the Head of Quality & Safety in having oversight of all aspects of the Quality & Safety Agenda including providing expert clinical advice to clinical and non-clinical staff across the Organisation
- Work with the Head of Quality & Safety to undertake qualitative and quantitative analysis from governance activities, identify trends and highlight areas of good practice as well as concerns, working with colleagues to agree actions that aim to enhance standards and mitigate risk.
- Lead on all aspects of the review of incidents and harms
- Undertake investigations of incidents, complaints and concerns from themes and trends to identify service improvements using human factors and involvement to ensure co-production and effective outcomes.
- Write good quality objective reports that are factual and comprehensive, making recommendations for improvements
- Undertake deep dive audits and clinical audits to review safety and support the annual clinical audit programme
- Plan and lead quality assurance visits /audits to review service quality and safety
- Lead on the management of the Safety Alerts process to ensure effective review and distribution and responses. Leading task and finish groups to support organisational wide implementation of recommendations as needed
- Maintain oversight of the clinical and compliance audit programme to ensure it is on track, reporting on progress and outcomes.
- Oversee the completion of action plans arising from reviews, incidents, complaints and audits within the services providing support and assistance to help teams embed the learning
- Develop and review policies and procedures that reflect national and local legislation and guidance and support the Quality and safety team to maintain oversight of organisational compliance, supporting with redial actions where required
- Participate in all aspects of the quality and safety team activities to improve quality and safety across the Organisation
- Provide training and support to teams including at induction on patient/service user safety and incident reporting and handling
- Collate and analyse complex data to support reporting of KPIs, achievement of compliance and assurance and completion of reports
Person Specification
Essential
Essential
- Educated to degree level with a relevant professional Clinical Qualification
Essential
Essential
- Professional Registration with HCPC or NMC
Essential
Essential
- oExperience of working at band 6 or above in a governance role or managerial role in a service regulated by the CQC with extensive knowledge of quality and safety processes and systems
Essential
Essential
- oExtensive experience undertaking serious incident and complaint investigations
Essential
Essential
- oExperience of collating data, interrogating data and undertaking thematic reviews and deep dive audits and clinical audits
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Provide CIC
Address
Provide Community Interest Company
900 The Crescent
Colchester
CO4 9YQ
