Receptionist/Admin
Job Description
Duties and Responsibilities Duties and Responsibilities 1. Making appointments 2. Taking requests for prescriptions 3. Giving out results 4. Ambulance transport bookings 5. Home visit requests 6. Deal with general enquiries and complaints 7. Contacting other providers 8. Register new patients and temporary residents 9. Greet and direct patients and visitors 10. Making appointments 11. Handing out prescriptions 12. Ensure outstanding queries are explained and handed over to next shift 13. Respond to needs of doctors and nurses during surgery 14. Collect payments from patients for non-NHS services 15. Deal with general enquiries and complaints 16. Pulling Lloyd George envelopes when requested by doctors 17. Dealing with requests for repeat prescriptions 18. Handing out Prescriptions 19. Dealing with queries relating to repeat prescriptions 20. Input and extract information from Practice computer system 21. Observe health and safety guidelines at all times 22. General housekeeping (e.g. keeping reception and waiting areas tidy) 23. Make refreshments for doctors and other team members, participate in washing Up 24. Clean and replenish GP surgery rooms 25. Any other reasonable duties as necessary (dependant on experience) 26. Process Referrals 27. Extract and prepare GDPR requests
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