Retail Van Driver
Job Description
Job summary
Come join us as a Retail Van Driver and help us support local families and children!
As a Retail Van Driver, you will collect donated furniture and other stocks from donors, move stock between our shops and warehouse, and deliver purchased stock to customers.
Helen &Douglas House offer the following benefits:
- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service.
- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year.
- Life assurance x4 your annual salary.
- We are a direction agency for the NHS Pension Scheme.
-Group Personal Pension scheme with 7% employer contribution.
- Eye care voucher scheme.
- Cycle to work scheme.
- Octopus electric vehicle leasing scheme.
- Occupational sick pay and maternity pay.
- Enhanced maternity leave and shared paternity leave.
- A flexible working environment.
- Investment in your Continuous Professional Development.
- Employee Assistance Programme.
- Recommend a friend scheme.
- Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops.
Main duties of the job
You will be the face of Helen & Douglas House to the public, to our donors, and customers so you will be expected to always conduct yourself in a highly professional manner and provide excellent customer service.
Working with the Area and Shop Managers and other colleagues across the organisation, you will also support efforts to promote the shops and the work of Helen & Douglas House.
About us
Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families. We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Job responsibilities
As a Retail Van Driver, you will collect donated furniture and other stocks from donors, move stock between our shops and warehouse, and deliver purchased stock to customers.
You will be the face of Helen & Douglas House to the public, to our donors, and customers so you will be expected to always conduct yourself in a highly professional manner and provide excellent customer service.
Working with the Area and Shop Managers and other colleagues across the organisation, you will also support efforts to promote the shops and the work of Helen & Douglas House.
Person Specification
Qualifications
Essential
- Current, full driving licence. The post holder must be able to drive in order to discharge the duties of the role.
Experience
Essential
- Considerable van driving experience. Experience of van driving to multi sites against tight schedules and completing corresponding paperwork. Experience in a role which involves a high degree of customer interaction.
Skills
Essential
- Able to recognise the need to show sensitivity and compassion whilst still achieving the task. Well organised and able to adapt and prioritise to changing circumstances. Ability to communicate effectively both verbally and in writing with good attention to detail. An exceptionally friendly and helpful manner with a focus on providing excellent customer service. The ability to communicate effectively with a diverse range of people. Ability to lift furniture and other donations on a regular basis. Commitment and conscientious approach to work. Responsive and helpful manner. Trustworthy and honest. Non-judgemental outlook with the ability to get on with people from all walks of life.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Helen & Douglas House
Address
Nuffield Industrial Estate
Littlemore
Oxford
Oxfordshire
OX4 6JS
