SCD Administration Assistant

To provide administrative support to the SCD Service and be able to work as part of a wider team of administration staff. To have excellent attention to detail due to the accuracy required for inputting patient information. Must be competent in the use of Microsoft Office applications including Word and Excel. Log and record all referrals received into the service on a daily basis using Excel. Deal with day-to-day queries using own initiative to resolve issues within guidelines. Accurately input and update data. Ability to work to deadlines and targets and able to work under pressure. Ability to prioritise and organise own workload in an efficient and accurate manner. Good organisational skills and able to pay particular attention to detail. Handle enquiries from the general public, members of the dental and medical profession and other disciplines within the NHS. Liaise between the service and other departments within the Trust. Use initiative with regard to referrals received from General Dental Practitioners. Booking appointments, compiling referral letters and liaising with Dentists and other healthcare professionals ensuring all the appropriate information and notes are available. Maintain the clinic diary to ensure that all available surgery time is utilised appropriately across multiple clinics in Cambridgeshire & Suffolk. To attend and participate in all meetings as required.

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