Secretary/Administrator - Speech & Language Therapy
Job Description
Job summary
This is a Band 3 Administrator/Secretarial post up to 30 hours over 4 days per week including Thursday and Friday.
The post holder will work in a friendly team of approx. 25 Speech and Language Therapy staff, and will be based in the Admin Office/Reception in the department, to support your colleagues, the Speech and Language Therapists, patients and visitors.
The role involves being able to concentrate in a shared and busy office with frequent interruptions, and a wide variety of tasks and responsibilities. You will need to be able to learn quickly to follow complex systems and to become an efficient and effective member of the team, who can respond in an appropriate and timely way. You will need to be calm when under pressure, to present a professional and friendly manner to patients and staff. Flexibility is essential to cover for colleagues and to manage the competing demands of the job. There will be regular and ad hoc days when you are the sole Administrator for the department.
Main duties of the job
- To provide efficient and comprehensive administrative and secretarial support to the Speech and Language Therapy Department.
- To be the first front line contact with patients and visitors to the Speech and Language Therapy Department.
- To be responsible for dealing with telephone enquiries and messages from patients, SaLTs and other staff from a variety of organisations.
- To be responsible for ordering all departmental office supplies and therapy equipment/resources.
- The post holder will be accountable for their actions and need to work independently using their own initiative, and be able to prioritize appropriately when there are competing demands.
- The post holder will be expected to work as part of the team; this may also include episodes of working as the sole Administrator for the department on some days.
About us
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Person Specification
Knowledge and Skills
Essential
- Excellent written English
- Ability to communicate clearly
- Ability to use own initiative and suggest appropriate changes
Desirable
- Knowledge of medical terminology
- Twitter and websites
Qualifications
Essential
- RSA II or equivalent in typing/word processing
- Advanced computer skills
- GCSE in English Language or equivalent
- Proficiency in Arithmetic.
Desirable
- Computer skills NVQ3 level or equivalent.
- ECDL
Experience
Essential
- Secretarial including knowledge of office procedures and organisation
- Computer literacy for excel & comprehensive use of MS Word
- Fast and accurate copy typing and audio typing
- Experience of working independently and as part of a team
Desirable
- Previous NHS office / secretarial experience
- Experience of using Lorenzo
- Experience of using Big Hand & Oracle & other hospital databases
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
