Senior Administrator

Please see attached JD&PS for full details of duties and responsibilities. To be responsible for the day-to-day management of administrative services for the ORSS CNWL healthcare services including subcontracted teams e.g. GPs and other allied health professionals. This includes the implementation, development and maintenance of office and administrative procedures to ensure all requirements of the teams are met. To ensure daily admin tasks are assigned to named administrator and ensure accountability structure in place within the team. To identify to the Business and Performance Manager and relevant healthcare leads any administrative problems that need addressing. To ensure administrative support for meetings is delivered, including timely preparation and distribution of papers, effective management of calendars and bookings, minute taking and the maintenance of action plans and risk registers. To supervise the administration teams use of a variety of software packages (primarily MS Word, MS Excel, ClearCare, SystmOne, BromCom, SBS, Datix, IQUIVA, FFT) to ensure the needs of the senior management team are met. To ensure the maintenance of adequate clinical stock and stationery used within the service, and place orders on the Trust procurement system. To support administration of recruitment events, away days and training events by booking venues and providing reception services at the event. To prepare small items of information/research for members of the Team and to assist in the preparation of reports/presentations as appropriate. To support health promotion and assistant practitioners in procurement processes of information leaflets that are up-to-date, identifying new literature that is appropriate for the Service and ensuring that stocks are maintained at all times. Develop and maintain systems to organise ones own workload and the workload of the team. To deal with incoming telephone calls and incoming/outgoing correspondence as appropriate, using judgement and discretion to ensure that items needing urgent attention are identified to the most relevant member of staff available. To provide administrative support to members of the Senior Management Team including incoming telephone calls and correspondence, diary management and travel arrangements, arrange meetings, recording minutes, production of agendas and arrange training event. To produce own routine correspondence as required and prioritise own workload according to service needs and to manage conflicting priorities. To be fully conversant with computer packages, promoting good presentation, including word processing and spreadsheets. To devise and implement office-filing systems which meet the requirements of all staff on the sites.

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