Snr Clinical Review Nurse

To use expert knowledge of National Continuing Healthcare and Funded Nursing Care Framework and Mental Health Act (117 aftercare) to ensure appropriate referrals to the Service; To provide patient focussed service by ensuring prompt and accurate and effective decisions within the single point of access of NHS Continuing Healthcare Services; To use Who pays Determining Responsible Commissioner guidance to determine appropriate patient referrals; Responsible for the verification of Continuing Healthcare decisions on behalf of the ICB, in line with operational procedure and organisational policy; To ensure the single point of access function is delivered in line with national guidance and best practice; Overseeing the management resolution of complaints, appeals and disputes, ensuring operational staff complete to a high standard; Lead the resolution of Responsible Commissioner disputes with out of area ICBss or other organisations; liaising with legal and Senior ICB leadership when appropriate. Lead and manage staff as requested ensuring a high quality service is delivered, supporting staff development and continuous improvement in line with HR policies; Contributing to performance improvement, taking a lead for identified areas where agreed, and overall day to day management of performance in their area; To be aware of and implement functions and responsibilities around the Mental Health Act and 117 aftercare; Support the analysing, interpreting and communicating complex national directives into processes, policies and presentations for application; Actively supporting the team in working towards goals and objectives and investigates the causes of any variance from target/plan and proactively contributes to the implementation of solutions; Communicating information, risks, issues and dependencies, including briefings and reports; Maintaining up-to-date knowledge of legislation, policies and guidance in line with appropriate healthcare sector and ensuring this is disseminated appropriately and in a timely manner to the clinical team; Accurately input information onto departmental databases and tools used in Continuing Healthcare adhering to NMC standards for record keeping; To work autonomously, being accountable for own actions and decisions without direct supervision or support; To prevent care package crisis by supporting in a timely and appropriate manner, through good decision-making and sign posting to other services where appropriate; To work collaboratively with the colleagues and multi-disciplinary professionals within the Service and other agencies to support complex decision-making for referrals. Attend and participate in agreed meetings, training, development and supervision sessions as an individual and as part of the team; Participate in the development and review of Service procedures and protocols; To be vigilant for quality and safeguarding concerns and to act appropriately in line with policy in reporting concerns through appropriate routes; Maintaining constructive relationships with a broad range of internal and external stakeholders including Health and Social care services; To participate as a health panel member at Independent Review panels on an as required basis; Raising issues of concern through the Senior Management Team where necessary; Contribute to specific audits/ data collection processes to monitor and measure performance against local and national directives; To line manage staff as directed by the Operational Lead, ensuring HR policies are followed; To ensure any staff that are line managed by the post holder receive appropriate supervision; Ensure own and any direct reports compliance with all statutory and mandatory training; The job description and person specification are an outline of the task, responsibilities and outcomes of the role. The post holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the department and organisation; All staff are expected to adhere and complete the NHS Continuing Healthcare competency framework on an annual basis.

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