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Social Prescribing Link Worker & Triage Coordinator

NHS

Job Description

Main duties and responsibilities (combined Social Prescribing Link Worker/Triage coordinator roles): 1. Take referrals from GP practices within Primary Care Networks, providing practice-based consultations with patients (and possibly carers etc) and community-based appointments. i.e. housebound patients, community service events. 2. Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes. Supporting them with issues such as debt, housing, employment, loneliness and caring responsibilities. 3. Develop relationships by giving people time and focus on what matters to me. Take a holistic approach, based on the persons priorities and the wider determinants of health. 4. Co-produce a personalised supportplan to improve health and wellbeing, introducing or reconnecting people to community groupsand statutory services. 5. Integrate into and form part of General Practice/Primary Care Network teams to provide the support needed in those communities they serve. 6. Liaise and communicate with Patients, Carers, Advocates, Health and Social Care professionals, voluntary sector and stakeholders involved in the wellbeing of your caseload and communities. 7. Ensuring that work is delivered in a timely and effective manner, the role will require managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner. 8. Build relationships with staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing to promote the social prescribing service. 9. Work in partnership with local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care. 10. Introduce people to community groups, activities and statutory services. Follow up to ensure they are happy, able to engage and receiving good support. 11. Work with local partners to identify unmet needs within the community and gaps in community provision.Whilst empowering patients to volunteer and build their skills and confidence and strengthen community resilience. 12. Work sensitively with people, their families and carers to capture key information, enabling tracking referrals into the service and the impact of social prescribing. 13. and any other duties commensurate with the role as advised by your line manager.

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