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Social prescribing team lead

NHS

Job Description

Key Responsibilities: The Lead Social Prescriber will lead the daily activities undertaken by the social prescribing team, providing a robust training programme to support the development of staff new to role, as well as providing ongoing support and mentorship for members of the team. This is an innovative role designed to work in an outcome focused way to improve peoples quality of life, health and wellbeing by recognizing that this can be affected by a range of social, economic and environmental factors. Supporting patients and their Carers to achieve their personal aspirations participate in their local and wider communities, enhance effective personal support networks, enabling individuals to maintain healthy lifestyles; and lead independent and fulfilled lives. To support and develop a team with the aim of improving the health and wellbeing outcomes of patients accessing the Social Prescribing service. The Lead Social Prescriber will lead the daily activities undertaken by the social prescribing team, providing a robust training programme to support the development of staff new to role, as well as providing ongoing support and mentorship for members of the team. To be responsible for your own continuing self-development, undertaking training as appropriate. To undertake other duties appropriate to the grading of the post as required. Must be able to work flexible hours. Key responsibility 1: Leadership and Management To provide leadership and mentorship to the PCN social prescribing team, dealing with day-to-day queries and using your initiative to solve queries as guided by procedures Oversee the routine daily activities of the team and ensure individuals are employed to best advantage Monitor absence, approve leave requests and authorise overtime working for all members of the team Conduct regular appraisals for all members of the team Evaluate, Organise and oversee staff induction and training and ensure that all staff are adequately trained to fulfil their role. Work collaboratively as a key member of the practice team, help develop and promote a positive working culture, encouraging staff participation and involvement in developing and improving their own contribution towards the success of the surgery and the organisation. To act as a point of contact for stakeholders in providing service updates and organising service delivery To support and share knowledge with social prescribers Work with the voluntary, community and social enterprise (VCSE) organisations in locality to understand the range of services available and work with them to manage the referral process Support HR duties in respect of sickness recording, annual leave approvals, appraisal processes etc., and apply HR policies as appropriate seeking advice from the HR team as needed To provide supervision, mentorship to members of the team and deliver the appraisal process reflecting on others learning needs and developing relevant objectives. Implement [and] support the development of a training framework for the Trainee Social Prescribers, supporting their induction and on-going training Organise and co-ordinate meetings and training events for the team Key responsibility 2: Organisational Promoting social prescribing, its role in self-management, and the wider determinants of health. Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care. Seek regular feedback about the quality of service and impact of social prescribing on referral agencies. Forge strong links with local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on what's already available to create a map or menu of community groups and assets. Use these opportunities to promote micro-commissioning or small grants if available. Ensure that local community groups and VCSE organisations being referred to have basic procedures in place for ensuring that vulnerable individuals are safe and, where there are safeguarding concerns, work with all partners to deal appropriately with issues. Where such policies and procedures are not in place, support groups to work towards this standard before referrals are made to them. Work with the PCN Clinical Director, Board, commissioners and local partners to identify unmet needs within the community and gaps in community provision. Support local partners and commissioners to develop new groups and services where needed, through small grants for community groups, micro-commissioning and development support. Provide education and specialist expertise to fellow PCN staff, ensuring they are made aware of health coaching and social prescribing services and support colleagues to improve their skills and understanding of personalised care, behavioural approaches, and ensuring consistency in the follow up of peoples goals where an MDT is involved. Raise awareness within the PCN of shared decision making and decision support tools and supporting people in shared decision-making conversations. Engage with and support the new and evolving agendas and service requirements across the PCN, including working with the LCPs on local pilot services As part of the PCN multi-disciplinary team, build relationships with staff in GP practices within the local PCN, attending relevant MDT meetings, giving information and feedback on health coaching. Alongside other members of the PCN multi-disciplinary team, work collaboratively with all local diverse partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities. Work sensitively with people, their families and carers to capture key information, enabling tracking of the impact of health coaching on their health and wellbeing, including the measures required within the PCN Contract (e.g. PAM measures) Encourage people, their families and carers to provide feedback and to share their stories about the impact of social prescribing and health coaching on their lives. Work closely within the MDT and with GP practices within the PCN to ensure that the relevant codes are captured and inputted into clinical systems, (as outlined in the Network Contract DES), adhering to data protection legislation and data sharing agreements. Contribute to the development of policies and plans relating to equality, diversity and health inequalities. Support the organisation in working towards the National Goals for Social prescribing as set by NHS England. Key responsibility 3: Social Prescribing Link Worker Key Responsibilities Receiving and actioning referrals from a wide range of agencies: GP practice, pharmacies, multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, social care services, housing associations, and voluntary organizations. (List not exhaustive). Signposting adults who have been identified as those who could benefit from the Social Prescribing Service including those who are frail and socially isolated, to services within the community including social, recreational and nonmedical support which may help them to improve their health and wellbeing. Working with adults with mild to moderate mental health, learning difficulties, learning disabilities, anxiety and depression. Providing personalized support to individuals, their families and carers to enable them to take control of their wellbeing, live independently and improve their health outcomes. Develop trusting relationships by giving people time and focus on what matters to them. Taking a holistic approach, based on the persons priorities and the wider determinants of health. Assess the patients abilities and preferences, thinking laterally and then advising and supporting them in a variety of areas/activities. Being sensitive to barriers to adopting a healthier lifestyle such as affordability, accessibility and life circumstances. Encouraging choices and actions that is acceptable and achievable to patients while being aware of cultural and social considerations. Support patients to recognize and change their current lifestyle and to identify how their way of life might affect their health and well-being. Working alongside and collaborating with existing local partners: Primary Care Mental Health Team, St Lukes Listening Service, and Physiotherapy etc. Educating non-clinical and clinical staff within the Practice on what other services is available within the community and how and when patients can access them. Participate in an annual appraisal process, review yearly progress and develop clear plans to achieve results within priorities set by others. It is vital that the Social Prescriber has a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals or agencies.

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