Social Worker

To undertake social work/ social care assessment with customers who are in hospital. To plan for the provision of support and/ or services with customers in order to assist them meet their outcomes and to live as independently as possible fulfilling their individual potential. To support carers to continue in their role. To deliver this service in accordance with the statutory responsibilities as set out within NHS & Social Care Legislation; and the eligibility criteria for the service as agreed by Wiltshire Council. To ensure that the primary responsibility of safeguarding vulnerable adults is delivered in accordance with the law and local policy and guidance. To provide professional supervision and support to Customer Coordinators working within the same team. To uphold standards of practice for Social Workers as registered with Social Work England and in accordance with the Social Work England Codes. Specific duties and responsibilities include: To undertake person-centred social work/assessment (including Mental Capacity Assessments) with customers and to plan for the provision of support and/ or services with customers in order to assist them meet their outcomes and to live as independently as possible fulfilling their individual potential. To ensure accurate and timely recording of all information/assessment activity onto the Social Care records database in accordance with work targets set by the Team Manager and Supervisor. To have a well-developed understanding of assessment and the management of risks for individuals and to be able to apply Council policy and support customers to manage risk appropriately. To identify where vulnerable adults may be at risk and to act in accordance with the Departments safeguarding policies and procedures. To gather sufficient information about customers in order to be able to accurately assess their needs against eligibility criteria. To ensure that local knowledge about universally available services is up to date including what is available within the voluntary and community sector, as well as the Departments commissioned and contracted services and to signpost/advocate for customers accordingly. To ensure that Council corporate and departmental Policies and Procedures are followed at all times. To participate in Hospital Duty Rota enabling access to services to work effectively, making decisions about risk, eligibility and priority with the support of senior members of the team. To work as part of a multi-disciplinary team, with health and social care colleagues to ensure effective communication / information sharing and to support assessment / decision making process. To contribute proactively to the effective working of the team with positive attitude, by sharing knowledge, offering advice and support and by preparedness to be involved in the development of services. To fully engage and prepare for own supervision and appraisal through self-evaluation, ensuring that continual professional development is evidenced. To be an ambassador for the Council and the department at all times, always representing the Council positively, professionally and appropriately at meetings with customers, external partners and agencies.

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