Ward Clerk (AMU)

More Detail about the role: Our team is made up of an Admin Services Manager, an Admin Line Manager, a Team Leader and there are 21 members of our friendly dedicated admin staff. We have a team of Ward Consultants, Doctors as well as Clinical Nurse Managers and Nursing staff to look after. The Acute Medical Unit deals with approximately 22,500 admissions per year and is an exciting and stimulating place to work. You will deal with referrals from the Emergency Department and also from GPs, admitting patients onto the ward and dealing with their subsequent pathway through the hospital, updating and recording data from their admission. You must have excellent communication and interpersonal skills with a pleasant telephone manner. It is essential that you have the ability to deal with patients and relatives calmly, sensitively and efficiently both on the telephone and in person. You will need to have the ability to use your own initiative, prioritising your workload to meet the changing needs of the department. If you feel you would be able to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you. Working pattern: 2 days per week (15 hours per week) on a rolling 4-week Rota. Copy of the Rota available on request. Interview date: To be decided for further information please contact: Claire Burnham, Admin Team Leader on [email protected] As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

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