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Admin Assistant - Children's Servives

Northumberland County Council

Job Description

An opportunity has arisen for a fixed term role as an Administrative Assistant within the Front Door/Triage Children's Services Team based in County Hall, Morpeth. The role is Full time. The role is hybrid working.
The role will be very varied, fast paced and requires a high degree of accuracy.
We would like an experienced administrator who hasworked in an office environment, someone who candemonstrateknowledge and skills, problem solve and have a good working knowledge of Microsoft 365 software.
You will need to be enthusiastic, with a positive, can-do attitude; enjoy supporting those around you; be a real team player and be committed to supporting our frontline staff who strive to give our children and young people the support they deserve for the brightest future they can have.
For further details about the role please see the Job Description and Person Specification.
For an informal discussion please contact Gina Walker, Admin Manager,
The main tasks will include but are not limited to:
  1. Maintain information systems such as booking systems, client records ensuring accuracy, confidentiality, ease of use and rapid access.
  2. Attend meetings, taking accurate minutes and ensuring distribution as requested.
  3. To assist in the co-ordination and organisation of reviews, diary appointments, etc for the social work staff.
  4. Provide office administration tasks such as typing, petty cash, photocopying, scanning and uploading on to electronic client records.
  5. Ensure care and reconciliation of petty cash and other amounts of cash or cheques.
  6. Receive telephone calls, deal with visitors, take messages and answer enquiries, in compliance with the service's customer care standards.
  1. Deal with incoming and outgoing post and emails in accordance with established procedures.
  2. Procurement - raising and receipting of requisitions and processing invoices for payment dealing with any queries as necessary.

Why choose us?We have some outstanding benefits to offer you, including:

  • 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)

  • Automatic enrolment into the Local Government Pension Scheme

  • Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)

  • Local government discount schemes available to all employees with offers at local businesses along with various national brands

  • Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours

  • A range of salary sacrifice schemes are available

  • Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality

Further informationFor guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email [email protected] or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format: British Sign Language: northumberlandcc-cs.signvideo.netFor those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notification

Good luck with your application