Team Support Assistant OCC617522

Job details

Salary range: £24,702 - £26,873 per annum Work location: Barton Centre, OxfordHours per week: 37Contract type: PermanentVetting requirements: This role is subject to a Criminal Records Check.Closing date: Wednesday 31st July 2024Interview date: Week Commencing Monday 12th August 2024Do you want a rewarding role where you will make a difference? Our business support team is the vital engine of Children's Social Care. Working together with our dedicated social work teams, we provide essential support for children and families in our community.We are looking for people who want to work in a challenging environment where no two days are the same. If this sounds like you, we have opportunities for you to join our committed team of administrators.

About the role

We are looking for a Team Support Assistant to provide administrative support to our Family Solutions Plus teams. Team Support Assistants are crucial in supporting our Social Workers and Team Managers to work effectively to deliver outstanding services to local children and families in your community. Team Support Assistants will support our social workers directly, building excellent working relationships with professionals and members of the public and providing efficient and first-class customer service. Strong IT skills and excellence in customer care essential. You will be answering telephone calls, diary management, supporting financial processes, team inbox management. You will be a person who can build excellent working relationships with professionals and members of the public. You will be a highly organised individual, with good IT skills and will be able to provide efficient first-class customer service to all users of the Service. We have a dedicated training and induction plan for all new starters where we will develop your knowledge, skills and expertise in business administration in order for you to be successful in your role.

Rewards and benefits

• Culture of flexible working
• Technology to support agile working where role permits
• Up to 25 day's holiday p.a. plus bank holidays
• Option to 'buy' additional holiday
• Employee Assistance Programme including access to health and wellbeing support
• Membership of the Local Government contributory pension scheme, with an employer's contribution of up to 19.9%
• Enhanced family friendly policies
• Local and national discounts for shopping and travel
• Great learning and development opportunities to support your ongoing development

Would you like to know more?

Please click here to view the Job Description and Selection Criteria For an informal discussion about the role, please contact Jo Andrews, Business Support Team Leader 07747762415 or email [email protected]

Application Procedure

The recruitment process is held in two parts; there will be an ICT assessment and an interview following successful outcome of your ICT Assessment.To apply, please complete an online application form by clicking either of the Apply Now buttons at the top and bottom of this advert. This includes a section asking you to explain how you meet the selection criteria, as specified in the job posting. You may attach a cover letter and/or CV to your application form, however it is not mandatory.  If you encounter any issues with the maximum character count on your application form, please use this tool to check your text for any hidden HTML characters, which may be taking it over the limit. If you experience any technical difficulties whilst completing the application form, please contact the Recruitment Team using Recruitment Application Enquiry Form. If you require the application form in an alternative format as part of a reasonable adjustment at this stage of the recruitment process, please contact the Recruitment Team using Recruitment Application Enquiry Form.