Owner and Guest Experience Advisor

Empathetic? A big people person? Then you would make a fantastic Owner and Guest Experience Advisor!

Join our receptionist team and be the face and voice of Parkdean Resorts, ensuring our guests and owners experience holiday happy every single time.

No experience? No worries! If you've got pockets full of passion, positivity and Parkdean team spirit, we'll teach you all the skills you'll need to succeed in your new role.

So, why Parkdean Resorts?

Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK's largest holiday park organisation, we can offer:

• The opportunity to gain professional qualifications
• Clear career progression pathways
• Up to 50% off holidays with us
• 25% off holidays for friends and family
• 30% off park activities, food and drink

We want to be a force for good for our parks, people, and planet. Our passion is to secure the sustainability of our business, create positive change, and leave a green footprint for future generations to enjoy.

What you will be doing as our new Experience Extraordinaire...

• Welcoming guests and owners on arrival with a smile and ensure a smooth check-in process.
• Providing guest and owners with all required information regarding the park, entertainment schedule and local attractions in person or over the phone.
• Keeping all administration work up to date, including bookings, cash reconciliation, arrivals and filing.
• Support in the delivery of owner and guest events.

PDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk. Background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie Wood at [email protected].