Outbound Sales Specalist

Description

Pharmacierge is a leading UK medtech company, designed and backed by independent clinicians. It combines e-prescribing apps with seamless delivery of private prescription medication .  It has raised investment of over £4m led by Cazoo and Zoopla founder Alex Chesterman OBE, Lovefilm co-founder Simon Franks, and 85 leading clinicians.

Co-founded by ex-Google, medtech and serial healthcare entrepreneurs, Pharmacierge has established itself as the trusted partner to over 4,500 private medical practitioners and continues to grow its user base nationally.

In this role, you will be responsible for identifying and cultivating new partner clinicians and clinics, developing these relationships to ensure their initial engagement with, and continued use of our service. This role also encompasses aspects of Account Management, ensuring that our new partners are effectively onboarded and supported throughout their journey with
us.

The Outbound Sales Specialist is responsible for proactively reaching out to potential clients, qualifying leads, and setting up initial meetings to introduce Pharmacierge's products and services. This role involves close collaboration with the marketing, onboarding, and account management teams to ensure a seamless transition for new clients and to continuously improve sales strategies based on user feedback.

mPrescribe® - Pharmacierge's iPhone and Android app - is the first of its kind in the UK; a portable e-prescription pad that allows clinicians to prescribe medication on-the-go. Its seamless infrastructure is built on proprietary full-stack technology, combining Electronic Prescription (EPS) and dispensary management (ERP) systems, with multiple APIs to handle the compliance and complexity of this tightly regulated industry. Sharing ownership with its dedicated team and leading private clinicians, Pharmacierge models its culture on the can-do, tech-enabled and empathetic approach pioneered by its founders.

Key Responsibilities:

• Lead Generation:
• Proactively reach out to a large number of B2B leads via phone and email to introduce our brand and product.
• Schedule and conduct initial meetings with prospective users.
• Qualify leads and identify key decision-makers within target organisations.
• Present and pitch Pharmacierge's services and solutions effectively.

• Sales Process Management:
• Follow up on leads and conduct regular check-ins to nurture relationships.
• Work collaboratively with the onboarding team to ensure smooth handover to account managers.
• Maintain accurate records of all sales activities and client interactions in the CRM system.
• Monitor outcomes of sales efforts and record feedback.

• Reporting and Collaboration:
• Provide regular updates and reports on outbound activities and results to the Head of Sales.
• Work closely with the marketing team to ensure targeted marketing materials align with clinician requirements.
• Collaborate with the account management team to ensure customer feedback informs product improvements.

• Sales Skills and Approach:
• Embrace challenges, understand client needs, overcome objections with finesse, and tailor sales approaches to align with user requirements.

Requirements

About you

• Previous experience in an outbound sales role, with a proven track record of success in cold calling. Experience in B2B in the healthcare or Medtech sector is a plus but not required.
• Strong communication and interpersonal skills, with the ability to effectively pitch and present solutions to potential clients. Proficiency in using CRM software and other sales tools.
• Self-motivated and driven to achieve targets and goals.
• Persistent, with the ability to handle rejection and continue to pursue leads.
• Strong organizational and time management skills.
• Empathy for customer needs, balanced with technical and business considerations.
• Collaborative, with the ability to work well within a team and across departments.

Benefits

Benefits

Salary from £28,000 dependent on experience + OTE

Private healthcare cover (when eligible)

Company-wide bonus (when eligible)

Govt approved share option scheme (when eligible)