Delivery Manager

Reference: REQ003987

Seasalt is a modern Cornish company with an ambitious vision. We are already established as a successful multi-channel UK retailer, with an international online presence, over 70 shops, and various partnerships and wholesale stockists. We're always challenging ourselves to think creatively and innovate, and our next phase of growth will focus increasingly on opening up international markets, as well as domestic expansion.

As a Delivery Manager, you will be responsible for overseeing the successful delivery of initiatives and change using an agile product approach. You will work closely with cross-functional teams, including product owners, developers, designers, and stakeholders, to ensure the timely and efficient delivery of high-quality software solutions.

This role is a full-time, permanent position and is based remotely within the UK, with occasional travel to our Cornwall head offices (once per quarter) or as needed.

You'll help us by:

Facilitating the work performed (team task management) by the Core Services (Logistics, Product and Merch) Product Team, eliminating blockers to the completion of tasks and achievement of goals. Working with the Technical Product Manager to ensure all team tasks are well understood, carried out and implemented to the highest standard.

Generating team level KPI's. Monitoring them and communicating to the wider team, keeping them organised and motivated. Communicating any changes that might affect the product team direction.

Coaching the team in scrum principles, practices and artifacts. Co-creating technical enabler backlog items and works with the BA and TPM to articulate the value. Working together with the Technical Product Managers and with other dependent Technology teams to ensure efficient delivery of team backlog items Monitors ADO board stories and tasks.

Organising the demo sessions and hosting all sprint ceremonies, being a single point of contact for the team members during a sprint and vice versa

Liaising with Service Assurance team, Operations and Service Desk to ensure any problems, repeat incidents and customer pain points are dealt with in the next possible sprint, and to agree fix times on escalated incidents to the 3rd line product team.

Advocating the adoption of technology to drive greater efficiency and continuous improvement.

The skills you'll be sharing with the team:

• Strong understanding of Agile methodologies and their delivery.
• Ability to understand your stakeholders needs in depth, to be intuitive and be able to step in and provide support when needed.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Easily able to explain to technical and non-technical teams alike.
• Strong problem-solving and conflict resolution skills. Influencing without authority
• Ability to adapt to changing priorities and work in a fast-paced environment. Prioritising and managing multiple conflicting tasks while meeting deadlines.
• Excellent analytical skills.

Why we hope you'll love working with us:

The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. From the moment your Seasalt journey begins, it's our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.

As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing:

• Salary: up to £44,000pa, depending on experience
• 34 days paid annual leave (including bank holidays), increasing with length of service
• Attractive 50% employee discount
• Flexible benefits allowance to personalise your benefits package
• Private Medical Scheme including 24/7 virtual GP
• Free access to our Employee Assistance Programme through Retail Trust with 24/7 support
• Pension plan with generous 7% employer contributions
• Life assurance programme
• Enhanced family leave policies
• Flexible working opportunities with our 'blended' working approach
• Learning and Development opportunities including specialist training, coaching opportunities, and professional qualification support
• Paid volunteering opportunities
• Employee networks to develop and provide support to our people, including the Inclusion Network and Culture Crew
• 100s of savings on top retailers and gym memberships through our discount hub

At Seasalt we have a brilliant team of people - they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles.

We aim to work flexibly where possible and value a range of perspectives -diversity of thought helps us to grow - so please apply if this is a role that would make you excited to come to work every day. We're happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at [email protected]