Senior Systems Engineer

Reference: REQ004057

Seasalt is a modern Cornish company with an ambitious vision. As a successful omnichannel retailer spanning our website, over 70 shops and 400 wholesale stockists, we're always challenging ourselves to think creatively, innovate and improve.

As our Senior Systems Engineer you'll architect and implement technical solutions to support business growth. Supporting the problem management function through root cause analysis, investigation and resolution of complex systems issues.

Working with the Release and Deployment manager to schedule system improvements and ensure systems documentation is accurate, and with the project Management Office to support IT solutions delivery. You'll implement and maintain pertinent technologies to support disaster recovery planning.

This is a full time, permanent position based remotely within the UK (you must be resident in the UK) with occasional travel to Cornwall as needed.

Please note, we are not able to provide visa sponsorship.

You'll help us by:

Developing and implementing our business-critical IT infrastructure. Maintaining Architecture diagrams and documentation for Hardware and Applications infrastructure

Deploying and testing new appropriate technologies, business applications and systems integrations

Implement and configure technologies to support capacity and availability management. Ensuring that appropriate measures are taken to secure and backup all systems and data

Assisting with operational services and our 3^rd party providers in resolving major incidents, with the development and implementation of our IT disaster recovery plan and associated processes.

Maintaining information security and data protection standards in line with all relevant legislation, regulation and company policies.

Participating in CAB meetings

The skills you'll be sharing with the team:

• In-depth hands-on experience of managing and supporting complex virtualised server environment
• Operating to service levels; experience of working to ITIL standards
• Strong technical knowledge and demonstrable experience of 5 or more of the following technologies:

-MS Windows Server

-MS Active Directory / Entra

-MS SQL Server

-MS SharePoint

-MS Remote Desktop Services

-Azure Stack proficiency

-Cloud computing environments

-Citrix Apps and Desktop

-LAN and WAN Networking

-Cisco Certification

-Virtualisation

-SAN Storage Technologies

-VOIP

• Demonstrable experience in server system troubleshooting techniques using highly specialised tools
• Proven experience of working within an IT Technical Services support function.
• Excellent verbal and written communication skills
• Excellent analytical skills and problem-solving skills.

Why we hope you'll love working with us:

The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. From the moment your Seasalt journey begins, it's our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.

As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing:

• Salary: up to £52,000 pa depending on experience (Band 3)
• 34 days paid annual leave (including bank holidays), increasing with length of service
• Attractive 50% employee discount
• Flexible benefits allowance to personalise your benefits package
• Private Medical Scheme including 24/7 virtual GP
• Free access to our Employee Assistance Programme through Retail Trust with 24/7 support
• Pension plan with generous 7% employer contributions
• Life assurance programme
• Enhanced family leave policies
• Flexible working opportunities with our 'blended' working approach
• Learning and Development opportunities including specialist training, coaching opportunities, and professional qualification support
• Paid volunteering opportunities
• Employee networks to develop and provide support to our people, including the Inclusion Network and Culture Crew
• 100s of savings on top retailers and gym memberships through our discount hub

At Seasalt we have a brilliant team of people - they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles.

We aim to work flexibly where possible and value a range of perspectives -diversity of thought helps us to grow - so please apply if this is a role that would make you excited to come to work every day. We're happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at [email protected]