Assessor Trainer (21667)

• Advertised Salary: £25,515
• Function: Funeralcare
• Job Number: 21667
• Contract Type: Permanent
• Full/Part Time: Full Time
• Total Contracted Hours: 39
• Closing Date: 8 October 2024
• Postcode: PO1 5ER
• Shift Pattern: Mon to Fri
• Location: Portsmouth Support Centre

We have an exciting opportunity to join our End of life services team as a Assessor Trainer.

You'll be supporting the delivery of individual and group training/assessment sessions across our End of life services estate to ensure all colleagues are working in accordance with policies & procedures to deliver the best end of life care, support and experience.

This role will require travel to our sites across the south of England and therefore you will need a full, clean, UK driving license with access to your own vehicle. We recognise the flexibility required for this role and to show our understanding and appreciation, the salary advertised includes a fixed addition of £1,300 per annum. This is to contribute towards business car insurance, as well as travel time and general wear and tear on your vehicle. You will also be able reclaim business mileage expenses.

What to expect

• To support and deliver engaging virtual and classroom-based training sessions to all End of life services colleagues.
• Facilitate new starter training on a one-to-one basis, in person and remotely.
• Carry out regular colleague assessments of key skills to mitigate skill fade and ensure a consistent high standard approach to our service delivery.
• To provide short notice training support where a skills gap has been identified, following a management request or adverse event.
• To support and engage with the Academy design team to enhance and develop training courses.
• Maintain standards in line with industry compliance, company policies, statutory legislation, internal KPI's, and the Funeral Director's code.
• Spend a minimum of 10% working within the End of life services operation in order to consolidate personal skills.

Key skills required

• IT literate and a competent user of MS Office
• Great communication skills with the ability to adapt to different learning styles
• Organised with strong attention to detail
• High level of understanding, empathy, and compassion
• Confident in delivering training in group settings or on a one-to-one basis.
• Passionate about learning and teaching
• Funeral experience (Desirable)
• Full valid UK driving licence and the use of a car

Benefits

• Salary of £25,515
• 31 days of annual leave (incl bank holidays) increasing to a maximum of 36 days after 10 years' service
• 20% discount in stores
• Healthcare cash plan
• Share incentive plan
• NEST pension
• Opportunities to develop your skills through apprenticeships and our own in-house training & development programmes

About Us

We're an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We're owned by our 200,000+ members, have over 4,000 colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.

If you're successful in your application, we'll need to perform a DBS (disclosure and barring service). This is to ensure Southern Co-op Funerals are compliant with the NAFDs Funeral Director code.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

INDELS