Customer Services Assistant
Job Description
About the Role
Rail Gourmet is seeking a motivated individual to join our team as Customer Service Assistant for Great Western Railway (GWR) at Edinburgh
Hours: Part Time (20 hours)
Shifts: Rotational shifts between 7 am and 10 pm, including weekends.
Pay Rate: £ 12.00 per hour.
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.
RESPONSIBILITIES FOR CUSTOMER SERVICE ASSISTANT:
- Drive platform trucks for train-side deliveries (Full training provided)
- Load/offload catering equipment/stock from trains
- Order assembly and stock control
- Comply with Health & Safety/Food Hygiene Regulations
REQUIREMENTS FOR CUSTOMER SERVICE ASSISTANT:
- Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
WHY JOIN US?
- Award winning training and development with access to apprenticeships
- Help@Hand app - from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Up to 50% employee discount on a variety of SSP brands and franchises across the UK including M&S, Starbucks, Burger King, Caffe Ritazza, and many more!
- Discounted meal on shift
- Discount on shopping, days out, health and wellbeing, cinemas and more!
- UK Pension
- Share Incentive Scheme
- Life Assurance
- Cycle to Work Scheme
- Wellbeing Support: Retail Trust
- Family Friendly Leave
Feel like you could belong at RG? Apply now and start the best part of your journey!
Rail Gourmet are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
