Team Leader / Duty Manager

divdiv style=padding:10.0px 0.0px;border:1.0px solid transparentdiv style=font-size:16.0px;word-wrap:break-wordH2 style=font-size:1.0em;margin:0.0px/H2/divdivpbDuty Manager/b b/ Team Leader for Multiple Units( Winchester Pumpkin Cafe, span style=font-size:14.0pxspan style=font-family:Aptos, sans-serifspan style=color:blackPumpkin, Urban Express and Southampton Parkway Pumpkin Cafe) - /span/span/spanWinchester SO23 8TJ/b/pp /ppbPay Rate: £12.22 + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6am, bringing your rate of pay to £13.42per hour./b/pp /ppbShift Pattern: Full time a variety of shifts between 5.00am and 9:30pm, including weekends./b/pp /pulliDue to some responsibilities within the Duty Manager, bapplicants will need to be 18 years of age or over /bto perform certain tasks or work on certain shifts and will be required to handle and serve alcohol./li/ulp /ppIf youre passionate about food and travel, youve come to the right place. We are the bGlobal food travel experts/b, and we have something delicious for everyone. Whether youre flying, taking a train, or just passing by, we have the best food and drink options for you./pp /ppWe work with more than 500 brands, from our own creations like Upper Crust, Millie's Cookies, Café Local and Beer House, to well-known franchises like Mamp;S, Starbucks, Burger King, The Breakfast Club amp; BrewDog./pp /ppJoin our dynamic team as a Duty Manager! Lead by example in a fast-paced environment, driving excellence in customer service. Were seeking a motivated leader with a passion for fostering success. If you thrive in a challenging yet rewarding atmosphere, this role is your next step towards career fulfilment!/pp /ppbuWHY JOIN SSP AS A DUTY MANAGER / TEAM LEADER ?/u/b/pp /ppAt SSP, we dont just offer jobs; we provide dynamic career opportunities with a host of benefits:/pp /pullib75% discount on your meal /bwhile on shift. /lilibEmployee Discounts:/b Enjoy up to a 50% discount on various SSP brands and franchises across the UK./lilibFriends and Family App:/b 20% discount across our Catering, Whistlestop and Urban Express units. (Tamp;C apply)/lilibHelp@Hand App:/b from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones./lilibFlexible Scheduling: /bTo accommodate various lifestyles, we are promoting work-life balance./lilibContinuous Growth:/b Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme./lilibHealth and Wellbeing Support:/b Retail Trust, flexible working, comprehensive family-friendly leave./lilibCulture:/b We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more./lilibActivities:/b Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition./lilibFinancial Support: /bPension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more./li/ul/div/divdiv style=padding:10.0px 0.0px;border:1.0px solid transparentdiv style=font-size:16.0px;word-wrap:break-wordH2 style=font-size:1.0em;margin:0.0px/H2/divdivpbuAS A DUTY MANAGER / TEAM LEADER YOU'LL:/u/b/pp /pulliHave at bleast 1 year experience/b working as a supervisor in hospitality or retail role./liliTake charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service./liliGuide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries./liliCoordinate team efforts. Youll oversee the units opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation./liliFocus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations./liliRecognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation./liliBuild strong relationships, communicate effectively, and make thoughtful decisions, ensuring the teams success and delivering excellence in customer service./li/ulp /ppFeel like you could belong at SSP? bApply now /band start the best part of your journey as a Duty Manager!/pp /ppbemSSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives./em/b/p/div/div/div