Customer Service and Hospitality Team Members

**Exciting new track opening in Bournemouth!** Apply now.. Immediate start dates

About Us:?

TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 35 tracks in the UK, 3 in Germany and 2 in the Netherlands and we are expanding further...but it's not just about karting! We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.?

Even more exciting.... We are opening a track near you in BOURNEMOUTH

Why Join Us??

A Career in the Fast Lane:

85% of our Senior Managers come through the ranks internally.?

Community Champions:

Beyond being Carbon Neutral, we're actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today's generation.?

Best Places to Work:

Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.?

Our Values:?

• Put the Customer on Pole: Make every karting experience unforgettable.?

• One Crew: We're a close-knit team, fuelled by energy and fun!?

• Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry.?

• Emphasis on Small Details: We get that the little things matter.?

• Fuelled by Fun: It's not just a job; it's about enjoying what we do.?

The Role:

We are recruiting for a customer-facing, split role position which we refer to as a Host/Marshal. The split role is highly critical to us as you're the friendly face of our brand, the person our drivers will look to for support.

As a Host, you will be responsible for

• Greeting and registering drivers

• Conducting group briefings

• Commentating on races and waving the flag

• Giving tips on how to race faster and better

• Re-fuelling our customers with food and drink from the snack bar

• Meeting team sales targets

• Upsell our merchandise/ offers/events/ memberships

• Being on hand to make sure their events are hassle-free

• Contribute to maintaining and exceeding sales and mystery visit targets

On a different day, you may be a Marshal, which involves

• Checking the karts comply to our strict health and safety guidelines at the beginning of a shift

• Test driving karts for our mechanics

• ...