Independent Living Advisor

About the Role

We have an exciting opportunity for an Independent Living Advisor to join our team on a full time basisat our retirement accommodationin Waterlooville.

Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to Guinness sheltered housing and extra care customers. This will include developing successful customer relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement.

You will also assist customers in accessing correct housing benefit assistance or financial advice to pay rent/service charges, and complete referrals for assistive technology, aids and adaptations which will help to maintain customer independence. You will carry out periodic site inspections and tests to ensure the scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance.

What we're looking for:

• Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group.
• Demonstrable commitment to Equality and Diversity.
• Ability to adapt communication style to suit individual needs or when explaining technical information.
• Previous experience in carrying out administrative work including numeracy work.
• Ability to work on own initiative and as part of a team.
• Good verbal and written communication.
• Good knowledge of Microsoft Office.
• Full UK Driving Licence and access to own vehicle.

What you will get in return:

• Competitive pay £25,521 per annum.
• Permanent, full time 35 hours per week.
• Monday - Friday.
• Work mobile.
• Free enhanced DBS.
• Company sick pay after a qualifying period and life insurance.
• Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.
• Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers & leisure activities.
• Simply Health cashback scheme.
• Employee Assistance Programme, plus more!

If you're interested in joining us and would like to apply for this role, we would love to hear from you!

This position will require a basic DBS check which will be paid for by The Guinness Partnership.

INDCARE

TJTGP