Repairs Surveyor

About the roleWe have a new opportunity for a Repairs Surveyor to join our Guinness Property team. As a Repairs Surveyor you will carry out surveys and property inspections and oversee the delivery of subcontracted repairs to ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes.

Reporting into our Complex Repairs Manager you will carry out surveys to properties within your specified region, including Damp Mould and Condensation inspections. You will be responsible for diagnosing the cause of complex faults and failures and post inspect works supporting Guinness Property to ensure high-quality optimum works are delivered in budget, on time, safely and to a high standard whilst achieving and maintaining customer satisfaction KPIs and ensuring value for money is achieved through the delivery of effective procurement and management of repairs.

What we're looking forWe're a customer-focused organisation so we know that how we do things is just as important as what we do. You'll be an experienced and highly knowledgeable Repairs Surveyor you'll also have great customer service skills and the ability to work autonomously to assess and improve property standards. You'll also be able to demonstrate the below essential skills and experience:

• Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects.
• Experience of undertaking assessments in line with the Housing Health & Safety Rating System.
• Understanding of responsive repairs, voids work, planned and cyclical repairs requirements.
• Ability to be proactive and work on own initiative, with limited supervision.
• Experience of managing contractors.
• Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
• Good IT skills and knowledge of Microsoft Office, housing, and property management systems.
• Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
• Demonstrates the Guinness Behaviours.
• Full Driving Licence.

Desirable:

• A good understanding of the context of social housing
• Experience in working within a commercially aware environment.

Essential Qualifications:

• Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
• Evidence of continuous professional development.

Desirable Qualifications:

• Level 4 VRQ Certificate in Managing Damp, Mould, and Customer Care in Housing.
• RICS (Building Surveying) or MCIOB membership.

What we can offer you

• Salary £44,919 per annum full time, 39 hours per week Monday to Friday.
• 35 days annual leave (including bank holidays) plus option to buy and sell 5 days.
• A generous contributory pension of up to 9% matching contributions
• Life Assurance 3 x salary
• Health care cashback plan
• Ongoing learning & career development opportunities
• Payment towards professional subscriptions
• Discounts portal to save money on various products and services.

How do I apply?If you're interested in joining us and would like to apply for this role, we would love to hear from you! The first step is hitting the 'apply' button and submitting your application online by uploading your CV.

About UsThe Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.

Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile.

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