Head of Operations

What you'll bring to the team

HEAD OF OPERATIONSLocation: THORPE PARK Resort, KT16 8PNHours: Shift pattern to cover 5 days out of 7, averaging 40 hours per week Salary: £51,000

In the Head of Operations position, you will be taking responsibility over our essential operation departments, including: Admissions; Central Planning; Hotel; Site Presentation and Waste Management. By leading these operations, you will drive continuously improvements across all of Thorpe Park, all while instilling our values and ensuring our guests and exceptional visit.

Qualifications & Experience

We are looking for the following skills and experience;

• Demonstratable experience in coaching and leading mid/large teams across many different operational functions.
• Proven track record of driving improvements, establishing targets and achieving/exceeding those goals.
• Extensive experience in budget management, department forecasting and financial reporting
• Ability to create compelling incentive strategies for continuous improvements
• Develop and maintaining open communication channels for all departments
• Able to continuously develop and identify new beneficial training opportunities
• Experience cultivating a working culture that allows for flexibility and creativity from each department
• Additional experience of developing internal KPIs and data analysis

Benefits

'What's in it for me?' I hear you ask!

• Alongside a competitive salary...
• 28 days holiday (including bank holidays)
• Group Personal Pension Plan
• FREE tickets to our Merlin attractions worldwide
• 40% discount on LEGO online
• Training & Development opportunities within Thorpe Park and Merlin Entertainments globally
• ...and much more!

Pay Range