Shoppers will have greater protection when they buy items and pay for them later on, under new legislation that is currently being consulted on.
If the new rules were implemented, it would mean that Buy Now Pay Later providers would be fully regulated by the Financial Conduct Authority (FCA). The previous government similarly pledged to regulate Buy Now Pay Later schemes although legislation was never actually introduced.
Here, we explain how this type of scheme works, and why it pays to be aware of the pitfalls of signing up to one.
How do ‘Buy Now Pay Later’ schemes work?
As the name suggests, this type of scheme allows consumers to buy goods – typically from a standard retailer – and pay for them in the future, usually without having to pay any interest. Payments are typically deferred for 30 days but this can vary by provider, or items can be paid for in regular instalments.
Although you often won’t be charged interest on what you owe for this initial period, if you miss any of the repayments, you’ll usually have to pay late payment charges and it could damage your credit score, making it harder for you to borrow in future.
More than a quarter of people (27%) used Buy Now Pay Later plans, provided by companies such as Klarna, LayBuy and ClearPay, to buy goods last year alone. With many people feeling the pinch due to steep living costs, it’s not surprising that the idea of not having to pay for your purchases there and then might be an appealing option.
Buy Now Pay Later schemes aren’t necessarily a bad thing, as long as they’re managed carefully and those signing up for them are certain they can afford to pay off what they owe before any interest gets charged. The major concern however, and the reason for their popularity amongst retailers is that they can incentivise people to make purchases that they might not have made otherwise. In some cases people may be unable to pay back what they owe, or simply spend more than they’d perhaps budgeted for.
What protection will the new regulations provide?
Under these new rules, the FCA would have to approve companies that wish to offer these products, and customers won’t be able to sign up to one of these schemes without undergoing affordability checks. Companies will also have to make sure that the way they advertise these products is not misleading. These measures are intended to ensure that customers can make an informed choice before opting for one of these schemes.
The regulations also aim to ensure that customers who run into financial difficulties and are struggling to pay back the money they’ve borrowed are treated fairly, especially if they are vulnerable. Customers who feel they’ve been treated unfairly will also be able to take their case to the Financial Ombudsman if the company involved has been unable to resolve their problem. The Ombudsman service is able to look into financial issues on your behalf and will try to sort out the issue with the company involved. Find out more about how the Financial Ombudsman works here.
Steve Vaid, chief executive of the Money Advice Trust, the charity that runs National Debtline, said“Buy-Now-Pay-Later products can provide a way to spread costs for purchases, but it is vital that any lending is affordable and that people aren’t burdened with unmanageable repayments.
“Regulation will increase protections when using these products, and we need to see the Government and the FCA acting swiftly to put this in place.
The new regulations are expected to come into effect in 2026.
If you’re struggling with debt…
If you’re in debt and aren’t able to pay back what you owe, it’s vital that you seek help as soon as possible. Contact your lenders and let them know you’re struggling to make your repayments – they might be able to arrange a more affordable repayment plan with you. You may also be able to reduce your other outgoings so that you can pay back your debts.
For more information you can read our guides on tried and tested ways to cut costs or ideas to help with budgeting if you’ve suffered a fall in income.
If you need further help, get in touch with one of the charities specialising in free debt advice. These include StepChange, National Debtline and the Debt Advice Foundation. You can find out more about your options if you’re in serious debt here.
The most important thing is that you seek help as soon as you can, to avoid problems building up and to help you take back control.
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