Work for Starbucks
Introduction to Starbucks
Expect More Than Coffee
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We’re not just passionate purveyors of coffee, but everything else that goes with a full and rewarding coffeehouse experience.
We’re a neighbourhood gathering place, a part of the daily routine – and we couldn’t be happier about it. Get to know us and you’ll see: we are so much more than what we brew. We make sure everything we do is through the lens of humanity – from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.
Every day, we go to work hoping to achieve two things: Share great coffee with our friends and help make communities a little better!
This happens millions of times a week – that unique connection that happens between the Starbucks barista and the customer – the cup that’s passed over the counter, the smile, the interaction…it’s a connection. We make sure everything we do honours that connection – from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities.
Connect with something bigger
By bringing people together over coffee, Starbucks has become one of the world’s best-known and most loved companies. Working at Starbucks is a lot like working with your friends! When you work here, you’re not an “employee” – we call ourselves “partners” because we believe in shared common goals and mutual success. Our partners are our most valuable resource. Our story began in 1971. Back then we were a roaster and retailer of whole bean and ground coffee, tea and spices with a single store in Seattle’s Pike Place Market. Today, we are privileged to connect with millions of customers every day with exceptional products and more than 28,000 retail stores in 76 countries.
Why work with Starbucks
Working in a Starbucks store is different from any other job. You are creating genuine moments of connection with our customers and making a difference to their day. You will handcraft delicious beverages and build relationships with our customers (getting to know their favourite drink), and with your fellow partners. We offer great benefits and an environment that is truly welcoming. You will also have opportunities to volunteer in the community, to help out and give back to the neighbourhoods we are a part of.
Why we’re working with Rest Less
Starbucks have chosen to work with Restless to align with the commitment we’ve made to foster inclusivity and diversity in our workforce. This collaboration allows Starbucks to tap into a unique talent pool of experienced professionals seeking new opportunities. This partnerships with Rest Less will also align with our community-driven approach. Rest Less has successfully built a strong community platform, and by working together, Starbucks can enhance its community engagement efforts. This not only supports Starbucks’ commitment to creating a sense of belonging among its fellow partners but also strengthens its brand as a socially responsible employer.
Together, Starbucks have an aim to diversify its workforce, enhance community engagement, and to demonstrate a commitment to age-inclusive hiring practices. This collaboration aims to strengthen Starbucks’ position as an employer of choice while aligning with our company values.
Find your perfect opportunity at Starbucks
Real-life stories
Ania - Store Manager
Hi, I’m Ania and being a Starbucks partner is so much more than just being an employee. It’s a place where meaningful connections are made, incredible journeys are embarked upon, and where personal growth and development flourish.
I joined started as a Supervisor two and a half years ago, and through Starbucks, I completed a Level 3 Apprenticeship, quickly became a Coffee Master, participated in Barista championships, and with my passion for training, I also became a Barista trainer.
Every day I dreamed of having my own store and after my Apprenticeship I felt like I was ready. I applied for a Store Manager position in London, in a store that I immediately fell in love with. Despite not being a morning person, I can honestly say that I love my job and feel fulfilled in my role at Starbucks.
Davide - Shift Supervisor
Hi there! I’m Davide and from the beautiful island of Sicily. Though I work in London. When I arrived In London I had a number of jobs but none of them felt right. I needed a place where I could discover my potential, learn, and be an individual. I needed Starbucks!
I’ve been here 2 and a half years. Started as a Barista, worked my way up to Shift Supervisor – but my ambition doesn’t stop there. I applied to go on the Apprenticeship programme, working towards Level 3 Diploma in Management and Leadership. I received my certificate and got the chance to meet and hear from other Partners and their terrific ambitions being fulfilled.
I’m now in the Store Manager Training Program and have 3 months of leadership experience under my belt – soon to finish training, hopefully get my own Store and then who knows!
Example roles at Starbucks
Barista
Baristas really are the face of Starbucks. They are an important part of our customers’ day, and experts in handcrafting delicious, perfect beverages. Connecting and creating the moments that make a difference in each person’s day.
Shift Supervisors
They help direct work on the floor. They run shifts, lead the store team and make decisions that impact store operations. This role is a great way to develop leadership skills and expand your responsibility. They also help create great experiences for partners and customers alike.
Store Managers
They run their store as if it belongs to them – from managing daily operations to taking responsibility for financial results. This is not a back room management position, but focusses on the front line connecting with customers and partners. The role provides the opportunity to develop your own team, hiring and welcoming new partners and future leaders for your store
Starbucks brand values
Our Values
When we show up at our best, we deliver performance through the lens of humanity.
Craft
We delight in the rigor of the details—no matter what our job is
We learn and teach in the pursuit of growth
We deliver excellence with passion and creativity
Courage
We embrace the difficult conversations, with respect, to make us better
We pursue audacious ideas beyond our comfort zone
We do the right thing, even when it’s hard
Results
We consistently achieve our goals with focus, integrity, and drive
We continuously innovate to stay ahead
We exceed the expectations of the people we serve
Belonging
We actively listen and connect with warmth and transparency
We recognize every person for who they are
We treat each other with dignity and care
Joy
We take pride in our work and have fun while doing it
We celebrate each other and our wins
We create great vibes to bring the best out of others
Starbucks diversity statement
At the heart of our business, we seek to inspire and nurture the human spirit – understanding that each person brings a distinct life experience to the table. Our partners are diverse not only in gender, race, ethnicity, sexual orientation, disability, religion and age, but also in cultural backgrounds, life experiences, thoughts and ideas.
Embracing diversity only enhances our work culture, it also drives our business success. It is the inclusion of these diverse experiences and perspectives that create a culture of empowerment, one that fosters innovation, economic growth, and new ideas.
Starbucks partnerships
