Junior Manager

The Role

As part of our Food and Beverage Department, you'll be joining as our Junior Manager, responsible for developing & maintaining the highest quality, personalised communication & services for all in-house guests, day spa guests and (SPA-)members in the Coach House Restaurant. To assist in driving the Restaurant forward by motivating and training the team and maintain a positive working environment. As Junior Manager you will receive ongoing training to prepare you for the Management Duties and behaviours.

Hours of Work: 45h a week across 5 days out of 7 on a rota basis.

Salary: 26,000 Per Annum plus Variable Service Charge

Who you are

- Proven experience in customer service, preferably in a similar organisation

- Food Safety and Allergen certificate is desirable but not essential

- The ability to perform under pressure and work in a fast-paced environment

- Excellent time management skills and able to work to deadline

- Attention to detail, efficient and responsible, focused on guest-satisfaction and staff well-being

What you'll be doing

- Assist the Coach House Restaurant Manager in overseeing the management of the restaurant

- Efficiently deal with guest requests, requirements and any complaints

- End-of shift duties including cleaning, complete closing procedures and checklists, handovers and reports

- To take responsibility of the running of the restaurant in absence of the Coach House Restaurant Manager

- Organising and supervising the correct set up of the restaurant

- Mentoring and Coaching junior team members

Benefits

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive:

- Competitive salary dependant on qualifications and experience

- Wide range of recognised qualifications and development opportunities

- Personal development support

- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years

- Golfing privileges

- Pension

- Sick Pay

- Life Insurance

- Long Service Awards

- Company and Team social events

- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App

- Discounted rates on Food & Beverage

- Earn up to 1000 for recommend a friend scheme

- Cycle to work scheme