Configuration Engineer (Debt Manager)

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Salary Range

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Job Description Summary

Job Description

Job Title: Configuration Engineer (Debt Manager)

Location: Chester

Salary: £68,202 - £75,780

Hours: Full time

Working Pattern: Hybrid, 40% (or two days) in office.

About us

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you!

About this opportunity

Working within the Financial Wellbeing Platform you can play a pivotal role in the next stage of our transformation journey. The Platform's purpose is to create a leading experience to help our customers before, during and after financial difficulty. You can ensure we help them become more financially resilient and improve their overall financial wellbeing.

We aim to achieve this purpose through improving colleague tools, creating tools to allow customers to better handle their day-to-day finances, and by simplifying the Customer Financial Assistance (CFA) systems through an increased focus on Automation, DevOps, Cloud technologies and Rationalisation. Our aim is to generate a forward-thinking agile culture that supports CFA in delivering high quality, efficient and positive impact outcomes for our customers.

The Config Engineer aims to deliver the highest quality customer driven software whilst continually challenging, motivating, mentoring and supporting their engineering teams. They will work in cross-disciplinary teams delivering exciting customer driven solutions and high quality software and showcase excellent interpersonal and communication skill whilst efficiently working across the project life cycle to ensure software operates as intended. This is a leadership level role and will blend both deep domain and technical expertise within a feature team and great passion for coaching and developing people in a "player-coach" model.

You'll join our dynamic Debt Manager Recoveries team in Chester who are passionate about new ways of working and new ideas.

What you'll do

• Accountable for the design, build and implementation of configuration changes to our Debt Manager Recoveries system with a focus on operational stability, robustness, resilience and quality. Ensuring this is in collaboration with Architecture and Engineering principles.

• Provide Subject Matter Expert input into systems development, integrations and architecture.

• Provide technical leadership and guidance, including coaching and mentoring of the team.

• Participate in the success of the wider Engineering Config Community, ensuring industry standard best practices are adhered and by sharing your knowledge and experiences to help grow capability.

• Build partnerships and work collaboratively with others to meet shared objectives, promoting a culture of collaboration where people can express themselves honestly.

What you'll need

• Experience with the Collections and Recoveries Debt Manager System Release 11

• Configure Debt Manager application layers and components.

• Strong Experience of Microsoft SQL Server.

• Strong SQL skills to query, analyse and manipulate data.

• Experience in version control, ideally Git or similar.

It would be great if you also had

• Knowledge of Debt Manager Release 6.2

• BULK Data Loader

• Knowledge/experience of using DevOps (GitHub, Jenkins, NEXUS) to package and deploy DM CDL

• Debt Manager Inbound and Outbound framework

• ATAC or other migration tools

• Batch Scheduling Tools

• Create, configure and monitor ETL routines.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in/all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%.

• An annual bonus award, subject to Group performance.

• Share schemes including free shares.

• Benefits you can adapt to your lifestyle, such as discounted shopping.

• 30 days' holiday, with bank holidays on top.

• A range of wellbeing initiatives and generous parental leave policies.

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.