Performance Analytics - Senior Analyst

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Job Description Summary

Job Description

JOB TITLE: Performance Analytics - Senior Analyst

SALARY: From £42,120

LOCATION(S): Chester or Cardiff

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

About this opportunity

The Performance Analytics team sits within the Consumer Lending Chief Operating Office. We're a multi-disciplined team of analysts focused on design, development and delivery of business unit insights and MI to support the management of the portfolios and influence strategy decisions:

We help Consumer Lending and the wider business:

• Understand key strategy performance and make recommendations to improve risk and reward across the Consumer Lending product range (Credit Cards, Loans, Embedded Finance, Homes, Transport)
• Develop performance insights across products & channels
• Interpret sophisticated processes and analysis, anticipating customer needs
• Support business strategy teams in building a broad view of customer behaviours and performance
• Understand the market, competitor, and regulatory environment
• Maximise the value of group data, analytical capability, and toolsets

About us

We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you'll need

• Highly enthusiastic and self-motivated, with a desire to learn and collaborate across a broad organisation
• Maths smart - good with numbers, with experience in working in roles that require high numeracy skills and/or a maths or stats qualification
• A strong and credible communicator with an ability to work across a variety of teams
• Be organised and show the capability to managing multiple tasks
• Have some experience in working with data - and some exposure to the use of analytical tools
• Have an eye for detail, ensuring all outputs are accurate and thoroughly checked

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.