Product Site Reliability Engineer

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Salary Range

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Job Description Summary

Job Description

JOB TITLE: Product Site Reliability Engineer

SALARY: £68,202- £75,780

LOCATION(S): Leeds, Bristol, Manchester, Halifax and Edinburgh

HOURS: Full time

WORKING PATTERN: At least two days per week (or 40% of your time) at one of our offices listed above.

About this opportunity

The Cloud Platform team is on the journey to create the next generation technical platform for Lloyds Banking Group that will be at the core of one of the UK's biggest financial service transformations. We're looking for a Product Site Reliability Engineer (SRE) to join our Cloud SRE team within the Cloud Platform.

The successful candidate will have a unique opportunity to be part of an ambitious team with the purpose of driving our tech modernisation agenda and enable Lloyds Banking Group to become the biggest Fintech in the UK!

As a Cloud SRE you'll be an active and leading member of a cloud-focused team of engineers - working on one of the Group's flagship projects to run and maintain a set of products and services on the Azure and Google Cloud Platforms that will enable the business to realise the next generation of services that form the Bank's vision for 2024 and beyond!

What you'll bring to the role

• Be proficient in leading technical conversations with customers and consumers of varying levels of technical background, including Product, Engineering, Senior Management and other Domain experts

• Identify and take ownership of shortcomings and delivers improvements to existing processes, systems and procedures to deliver customer focused outcomes

• Work in cross functional environments by working closely with software engineers, quality engineers, Infrastructure engineers and security engineers.

• Define, deliver and adapt best practices to meet customer needs by selecting the best possible approaches available within the Group and the industry.

• Have the ability to provide education and mentorship covering multiple devops and site reliability topics to support different teams on those topics, and drive upskilling

• Ability to write Standards, Policies, Designs and other such collateral

Expected activities

• Monitoring & Alerting: implementing continued enhancements to drive improvements for MTTD and MTTR

• Automating Release Management: automating (CI/ CD), integrating and automating non-functional testing to accelerate deployment-frequency and lead-time

• Operational Service: part of production support rota for the lab, alongside development engineers. Contributing to blameless post-mortems and implementing root cause fixes.

• Automating Toil: remove the manual tasks required to operate the product

Why Lloyds Banking Group

Like the modern Britain we serve, we're evolving. Investing billions in our people, data, and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too.

What you'll need

• Hands on experience with infrastructure as code i.e. Terraform, Chef, Ansible

• A strong DevOps or Site Reliability Engineering background and knowledge of DevOps best practices

• Experience in building CI/CD pipelines to deliver changes incrementally to production

• Experienced in day-to-day administration of Deploy and Release lifecycle activities

• Strong familiarity with source code repositories particularly Git

• Experience of build and deployment tools, e.g., Maven/Gradle, Jenkins2/Circle CI, Harness.IO, Nexus, Sonar

• Experience with cloud technologies such as Google Cloud Platform (GCP) or others (AWS, Azure) and OpenShift

• Experience of containers, orchestration, and service mesh, e.g., Docker, Kubernetes, Istio

• Experience or exposure to networks such as F5 and Firewalls

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• Up to 30 days holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies.

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.