Tusker - Account Development Manager

End Date

Salary Range

We support flexible working - click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

• JOB TITLE: Account Development Manager

• SALARY: £42,120 - £51,480

• LOCATION(S): Watford, Flexible

• HOURS: Full-time

• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week on clients sites, or 40% of our time at our Watford office.

About this Opportunity

Tusker requires an Account Manager to manage the development and growth of profitable business to maintain opportunities within existing customers to drive marketing visibility, process improvements and order take of both Public & Private Sector organisations by Engaging with customers within HR, Finance and Marketing depts.

• Account Management of Public & Private Sector organisations - In the main these will be in segment 3 of Tuskers customer scoring matrix. Eligible employer base of 500-1500 ee's in the main.

• To ensure customers Aged Debt is continually monitored alongside the Finance Team

• Work proactively in partnership with the Marketing team to ensure each of our customer have a robust communications plan.

• Work collaboratively & pro-actively with Tuskers UK Strategy & Commercial Partnership Manager to ensure strong growth with Tuskers EBP's (Employee Benefits Providers)

• Work closely with the Business Development and Account Implementation teams to help obtain new business to ensure the smooth transition from prospect to customer.

• Propose advisory changes of scheme structure to the customer where necessary and then see those changes through to completion

About us

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

We're an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We're committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.

Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for more information www.tuskerdirect.com

What you'll need

• Experience in Account Management/Development

• Working with all levels and areas of the business but predominately with Marketing, Customer Service, Implementation and the Sales Team

• Experience at engaging, holding & building relationships at multiple levels

• Professional and credible as the role will require senior stakeholder management both internally and externally.

• To achieve and exceed (where possible) the set budgeted targets

• Issue management and resolution

• Management of Scheme Awareness Plans for all allocated customers

• Strong presentation skills both face to face and remotely - Video conferencing etc.

And any experience of these would be really useful

• Established history or rapport building and relationship

• Personal presence and credibility; demonstrating enthusiasm and self-motivation

• Experience in developing and managing relationships

• A good level of IT literacy; with a robust knowledge of Excel, Word, PowerPoint and online systems

• Excellent communication skills; commercially and financially astute

• Ability to work to tight deadlines and demanding targets

• A basic knowledge of the UK benefits industry

• Proficient knowledge of current UK Tax and NI rules and legislation

• Full UK driving licence

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes -

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 28 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.