Administration Assistant - General Office

Support and provide the efficient administration of General Office services to patients, visitors and staff, ensuring services are carried out in a timely and efficient manner Communicate with understanding and diplomacy with patients, carers, relatives and the general public who may be distressed and/or have difficulty in understanding Be the focal point of contact for all enquiries face to face, over the telephone and by email Reimbursement of patient travel expenses in line with the Trusts policies and procedures Liaise with the parking management company, maintaining the car parking database to ensure permits are processed in a timely manner, dealing with queries in relation to parking charge notices, the whitelisting of staff, visitor and contractors vehicles issuing 5/7 day parking passes for both Colchester Hospital and the PCC Attend meetings in relation to car parking administration Monitor and respond to emails in Personal, General Office and Travel Plan mail boxes Issue Park & Ride tickets to members of staff Issue rail warrants to staff Take photographs and process staff ID Badges on Access Control System Take bookings for the Beach Hut located at Mersea Ordering and distribution of staff uniform Please see attached job description for full details

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