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The energy price cap will rise by 10% from £1,568 to £,717 a year for the average household on October 1, meaning steeper bills for millions of us this winter.
The energy price cap limits the amount that an average UK household can expect to pay for their energy bills in a year. The amount you’ll actually pay will depend on your energy usage and the size of your property, so your bills could still be higher than the price cap. Read more in our article What is the energy price cap?
To prevent your energy usage being estimated and receiving inaccurate bills, it’s important to supply your provider with a meter reading as close as possible to October. Bear in mind, however, that you do not need to do a meter reading if you have a smart, or pre-payment meter.
You can provide meter readings on your supplier’s website, app or on the phone. However, industry body Energy UK recommends checking your supplier’s website for advice on the best way to provide readings, given there are likely to be a large number of people trying to do this before the price cap changes around October 1.
The simplest way to provide a meter reading is to take a picture of your reading using your phone, and then log into your online energy account to enter the readings. You may also be able to send readings by text message, or using WhatsApp. Alternatively, your provider may have an automated telephone service enabling you to give readings and avoid waiting in a call queue.
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Other tips to reduce energy costs
With the price cap increasing, energy bills are set to burn an even bigger hole in people’s pockets over the next few months, especially for the millions of pensioners who are set to lose their Winter Fuel Payments. Learn more about the changes to these payments in our guide Winter Fuel Payment 2024: who is eligible and how can I claim?
You can find plenty of tips for reducing gas and electricity costs in our articles Energy saving tips: how to reduce your bills and 11 practical tips to keep warm and save energy this winter.
If you’re struggling with costs, and are falling behind with your bills, it’s always worth talking to your supplier. They often have support schemes available to help the most vulnerable and households on a low income, or you may be able to negotiate a repayment plan. Find out more in our article What can you do if you can’t pay your energy bills? and Is your energy supplier offering grants to pay off energy debts?
If you’re considering switching your energy provider, it’s worth doing plenty of research so you can be certain you’ve found the best possible deal to suit your needs. Comparison websites such as MoneySuperMarket, Uswitch and Compare the Market enable you to compare the latest energy tariffs, whether you’re looking for a fixed or variable deal.
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Harriet Meyer is an award-winning freelance financial journalist with more than 20 years' experience writing about personal finance for broadsheet newspapers, consumer websites and magazines. Previously, she worked as editor of The Observer's 'Cash' section, and was part of The Daily Telegraph's Money team. She's also worked as a BBC producer on radio money shows such as Wake Up to Money. Harriet lives in South West London with her partner, and giant cat. She enjoys yoga and exploring the world in her spare time.
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Get your free no-obligation pension consultation
If you’re considering getting professional financial advice, Fidelius is offering Rest Less members a free pension consultation. It’s a chance to have an independent financial advisor give an unbiased assessment of your retirement savings. Fidelius is rated 4.7/5 from over 1,500 reviews on VouchedFor. Capital at risk.